Counter-invasive software system and method

ABSTRACT

A method and apparatus for detecting, curing and remedying invasive software installation inadvertently, negligently, or intentionally marketed by a vendor. A party may procure a product that sends back invasive data to a source. A testing regimen may identify and defeat sources of any invasive executables found. Accordingly, a party may identify those software packages deemed invasive, and may optionally provide a solution to either defeat or monitor them, where practicable. An independent developer may obtain intellectual property rights in the testing, solution or both of the counter-invasive software system or product. An independent developer may become a supplier of testing or solution systems, motivating a supplier by one of several mechanisms. The developer or damaged party may obtain a legal status with respect to the vendor or of a host of software as a customer, user, clients, shareholder, etc., in order to exercise rights and remedies or provide motivation to a vendor who does not take responsibility for its actions as executed by its marketed products.

RELATED APPLICATIONS

This application: is a continuation of U.S. patent application Ser. No.13/207,661, filed Aug. 11, 2011; which is a continuation of U.S. patentapplication Ser. No. 12/233,302, filed Sep. 18, 2008, issued Sep. 13,2011 as U.S. Pat. No. 8,020,030; which is a continuation of U.S. patentapplication Ser. No. 10/728,061, filed Dec. 4, 2003, issued Sep. 30,2008 as U.S. Pat. No. 7,430,689; which is a continuation of U.S. patentapplication Ser. No. 10/335,132, filed Dec. 31, 2002; which is acontinuation-in-part of U.S. patent application Ser. No. 09/969,176,filed Oct. 1, 2001, issued Jul. 31, 2007 as U.S. Pat. No. 7,251,752; allof which are hereby incorporated by reference.

BACKGROUND

1. The Field of the Invention

This invention relates to computerized methods for testing and trackingand, more particularly, to novel systems and methods for testing,tracking, and correcting effects of software or hardware systems arisingfrom faulty programming, faulty manufacture, or inappropriate andinvasive programming.

2. Background

Product development cycles have become shorter and shorter. More of theresponsibility for testing and “debugging” products falls to the actualbeta testers or alpha testers. Nevertheless, products are continuingtheir development cycle well into their marketing bases.

For example, software is often released for public purchase before theknown errors from beta testing have been cured. Hardware is oftenlikewise premature, and more difficult to correct. Alternatively, betatesting may be inadequate, leaving various problems extant within eitherhardware, software, or a combination thereof.

Purchasers are often left with a need for identification and cure oferrors in commercially available software and hardware. In someinstances, product manufacturers and suppliers actively solicitcomments, improvements, detection and identification of errors, and thelike. In other situations, manufacturers and marketers of products arenot so forthcoming.

For example, occasionally, problems are comparatively esoteric, and mayoccur only in a few rare conditions or instances. Nevertheless, someerrors occur with sufficient regularity as to seriously encumber usersunaware of the existence of such product flaws.

In recent years, computer and software manufacturers have beenrepeatedly surprised, even amazed, at the groundswell of opposition toproducts that are not adequately tested, supported, corrected, recalled,or otherwise identified as having correctable flaws.

Software, in particular, has arrived at a new threshold of pain forpurchasers and users. Never since the advent of government agencies forconsumer protection against fraud, product failure, product inadequacy,manufacturer non-responsiveness, and the like, have so many dollars ofproduct value been subject to such massive amounts of owner and operatortime in order to obtain the purported benefits of the products.

Some manufacturers are swift to seek out and post notification of errorsexisting in their products. Typically, errors are identified, withassociated patches for correcting the errors. In some cases, productsare recalled. With the advent of the world wide web, a host of users mayprovide a corresponding host of error corrections, all freely availableto users interested in improving the performance or reliability of apurchased software or hardware product in the computer industry.

Historically, a manufacturer or other purveyor of a computer-relatedproduct may face a dilemma with respect to certain product flaws. To theextent that an error, built into or programmed into a computer-relatedproduct, is comparatively esoteric and unlikely to cause problems forthe majority of users, a manufacturer or developer may prefer to ignoreit. To the extent that such a flaw or error is ubiquitous and likely tocause pervasive and obvious problems, a manufacturer may prefer to curethe problem. Similarly, to the extent that a problem is likely to causea comparatively small disruption of promised service, a manufacturer maychoose to ignore it. Alternatively, to the extent that a problem islikely to cause serious economic damages to a commercial or industrialuser of a software product or physical damage to persons or property asa direct result of the failure of a computer-based product, amanufacturer will take appropriate steps to find a correction to theproblem, announce the presence of the flaw and the availability of acorrective measure, and seek to bring all copies of the product intocompliance with a corrected version thereof.

Nevertheless, product improvement is largely a matter of motivation.Motivation may arise from personal interest, individual orenterprise-wide frustration, desirability of a result, previousexperiences and expectations, and the like. In current process forproduct improvement, little incentive exists to provide for skilledthird parties to improve marketed products. By the same token,manufacturers, whether large or small, may have limited motivation,resources, or the like to locate and correct errors. In fact, a certainmotivation may exist to not seek out errors, nor to highlight them, noreven to repair them, in many instances.

What is needed is a mechanism, whereby software and hardware productsrelated to computer systems may be improved profitably by third parties.Likewise, what is needed is an apparatus and method for consistentlyproviding the necessary resources for testing, correction, notification,and product redistribution for products and upgrades related tocomputer-related based products, whether software or hardware.

Other difficulties with software originate from purveyors and producersof “invasive software.” Invasive software typically provides variousopportunities for the developers or sellers of software to obtaininformation from a computer of a user. For example, “cookies” arecommonly understood data structures that hold certain useridentification information that may be useful to a software supplier.The proliferation of cookies has become epidemic. Many users are unawareof the number of cookies being used by software and relied upon bysoftware vendors. Likewise, users are less aware of the frequentinternet contacts made to transfer information from cookies back tocentral computers owned by parties other than the software users.

New licensing language in certain software actually requests of users toprovide sweeping authorization for software providers to install overthe internet certain software extraneous to the principal offer ofpurchase. The software license asks consent for the purpose ofcollecting whatever information the seller or manufacturer chooses.These various types of invasive software may include reporters thatreport information back that users may not be aware is being reportedback. Moreover, such software installation done extraneously to thebasic software installation may even be as aggressive as moles thatexecute searching functions to determine information on the user'scomputer in order to report that information back to the softwareinstaller, vendor, or producer.

What is needed is a system and method for preventing and defeating theinstallation of unwarranted, unwanted, or undesirable softwareexecutables and data structures on computers of users. Defeatingcookies, reporters, and moles may be a high priority for various partiesowning sensitive proprietary information.

Moreover, many professional organizations such as corporations,government bodies, government regulatory agencies, administrativeagencies, educational organizations, health maintenance organizations,medical practices, insurance companies, financial institutions, lawoffices, and the like, maintain, as a matter of course, extremelysensitive, proprietary, and confidential information. That informationis not properly disclosed to third parties.

Third-party software installations or licenses request of a softwareuser the broad sweeping right to install cookies, reporters, or moles.Such installations may be imposed over the internet, or frominstallation software initially, and the confidential information ofclients and customers may thus be compromised. A software user maytherefore be liable for the breach of confidentiality. Meanwhile, thesoftware originally installed, which may have given rise to thesubsequent or concurrent installation of spurious invasive software, hasbreached and caused the software user to breach duties to clients andcustomers.

A system and method are needed to remedy these breaches, and to holdaccountable those who perpetrate through form contracts and licensesbroad, overreaching purported rights to install invasive software on thesystem of a user and to obtain thereby confidential information of theuser or customer and clients of a user.

BRIEF SUMMARY AND OBJECTS OF THE INVENTION

In view of the foregoing, it is a primary object of the presentinvention to provide a method and process for improving products, andparticularly computer-related products by independent third parties. Incertain embodiments, apparatus and methods in accordance with theinvention may include obtaining a product from a vendor and testing theproduct for functionality and for defects in operation. Evaluation,after finding a defect, may include testing to determine a source fordefects located in the product. Thereafter, a testing regimen may bedeveloped to instances of the product containing the defect or fault.

Consistent with the foregoing objects, and in accordance with theinvention as embodied and broadly described herein, a method andapparatus are disclosed. Certain embodiments of apparatus and methods inaccordance with the invention may include solutions to hardware defects,software defects, or both. In certain embodiments, a method andapparatus in accordance with the invention may provide solutions inhardware or software effective to return a defective part to service, inorder to serve without having the defect, or without having thecondition exist giving rise to the defect.

In certain embodiments, the faulty product may be hardware or software.In certain preferred embodiments, the solution to faulty hardwaredefects may be provided by software configured to override, circumvent,or otherwise avoid states or conditions of the hardware giving rise tothe defect. Thus, the defective operation of the hardware may be avoidedby implementation of software in accordance with the invention.

In certain embodiments, a third party may assess a defect and a numberof products, or the types of products affected by the defect inmanufacturing or design, in order to provide a severity profilereflecting the extent to which the product has been distributed, or towhich damage may have occurred to purchasers of the product. A thirdparty, possessing information related to the severity profilecorresponding to a defect, as well as methods of testing and optionallycuring defects in products, may notify a vendor and develop a liabilityprofile reflecting the extent to which a vendor may be responsible forthe defect, with knowledge, or as a result of negligence.

Since some defects may affect the health or lives of persons, liabilitymay be extreme, and may relate primarily to numbers of failures,independent of knowledge. In certain embodiments, a method may includeproviding a solution to a vendor in order to correct defects in productsmanufactured and provided by the vendor. Solutions may be selected frommodifications to the product, instructions sets provided to a vendor, toa user, or to both, instructing on the steps for curing the defect, orpublishing a solution to be implemented by an owner (e.g. user) who hasor may purchase the product.

In certain embodiments, solutions may be entitled to intellectualproperty rights. Similarly, testing processes and methods may beentitled to intellectual property rights. Accordingly, in certaincircumstances, it may be appropriate that the process will includeobtaining intellectual property rights. Subsequent licensing ofintellectual property rights may be directed to purchasers of productsor owners of products having a desire to individually license, or mayinvolve licensing to vendors of defective products in order to correctdefects in stock or previously sold instances of the product.

In certain circumstances, a third party developer of testing processesand apparatus, or solution apparatus and processes, may take steps toobtain a legal relationship with a vendor, thus imposing a duty on thevendor to the third party. In this manner, a third party provider maybecome a second party with respect to a vendor as a first party in alegal relationship giving rise to rights and remedies to the formerlythird party developer of solutions and testing.

A developer may provide information identifying a defect to a vendor,and, if available, existence of a solution available to the vendor.Thus, a vendor may be motivated to purchase and provide a test to users,or solution. For example, if a vendor cannot solve a problem, anddesires only to recall, then a testing regimen may be extremelyimportant. Alternatively, if a solution exists, then a field repair maybe executed by a user, by an agent of a vendor, or other entity inaccordance with the provided solution. Thus, a vendor may be motivatedto provide testing or repairs in order to maintain customersatisfaction. In the event that a vendor is unconvinced of the risk,cost, liability, and so forth of leaving users unsupported against anembedded defect, the developer may demand that a vendor, cure the defectfrom a position of a legal relationship established as a customer, orthe like.

Other systems and methods may provide software and processes to defeatand remedy the harms of invasive software.

In one embodiment, a process may include entering into an agreement andmonitoring compliance of a vendor with the agreement in curing defectsin accordance with obligations under the agreement. Alternatively, adeveloper may provide motivation from any suitable quarter includingproviding motivation to acknowledge and cure defects by taking stepstoward obtaining a legal judgment. For example, one may file suit, mayprovide information to those positioned to file suit, or may take astatus placing one in a position to file suit to enforce an agreement,or to motivate a vendor or manufacturer to enter into an agreement.

In certain embodiments, apparatus and methods in accordance with theinvention may be embodied in hardware. In other embodiments, solutionsmay be embodied in software. In certain instances, a defect embodied inthe hardware may actually be solved by a solution embodied strictly insoftware. In this kind of instance, careful programming may be able tocircumvent certain activities, by selective execution of testinstructions, provision of data, or other activities that may triggeractivities by a processor, thereby allowing intervention by software inthe originally intended operation of hardware or software. Thus, aproblem may actually be solved entirely by an outside software solution.In certain embodiments, a process in accordance with the invention maybe embodied in a set of data structures providing operational data,executable data, or both configured in a computer-readable medium to beexecutable by a processor.

In certain instances, a vendor may acknowledge a problem, yet assert itsown ability detect a defect and cure the defect. In such an instance, adeveloper may contract with a vendor, causing the vendor to provide analternative solution, and warrant the validity of the solution toprovide a test and warrant the validity of the test. In such an event, adeveloper may continue to procure and test products provided by thevendor in order to monitor compliance and assure compliance with theagreement.

In certain embodiments, software systems and enforcement methods orremedy methods may be implemented in accordance with the invention inorder to defeat invasive software. For example, various methods ofuninstalling, publishing warnings, and bypassing invasive software maybe implemented by users provided with sophisticated detection anddefense software in accordance with the invention. Various approaches tospoof, block, disable, bypass, or otherwise neutralize the effects andfunctioning of invasive software may be executed in accordance with theinvention.

Moreover, reflexive counter measures may also be included such astrapping the invaders who have improperly installed software,overreached in licensing themselves the right to install invasivesoftware, or who have captured through invasive software inappropriateconfidential information. In certain circumstances, typically in lawenforcement and government agency work where judicial authorization maybe obtained, counter-attacking systems may be possible to effectivelywiretap or affirmatively attack systems that are collecting or usingstolen confidential information.

In addition, processes may include curing the technical defects ofsoftware, and legally or administratively remedying the harmsperpetrated by such invasive software. Various remedies may includegovernmental action, individual actions, class actions, shareholderactions, support by skilled counter-invasive software companies, and thelike in order to defeat the effects of invasive software. Actions may bedirect or indirect by any particular entity intent on remedying theharms caused by invasive software.

BRIEF DESCRIPTION OF THE DRAWINGS

The foregoing and other objects and features of the present inventionwill become more fully apparent from the following description andappended claims, taken in conjunction with the accompanying drawings.Understanding that these drawings depict only typical embodiments of theinvention and are, therefore, not to be considered limiting of itsscope, the invention will be described with additional specificity anddetail through use of the accompanying drawings in which:

FIG. 1 is a schematic block diagram of one embodiment of a process inaccordance with the invention;

FIG. 2A is a schematic block diagram of an alternative embodiment of aprocess in accordance with the invention;

FIG. 2B is a schematic block diagram of various systems that mayinteract to implement certain embodiments in accordance with theinvention;

FIG. 3 is schematic block diagram of data structures suitable forimplementing an apparatus and process in accordance with the invention;

FIG. 4 is a schematic block diagram of additional data structures,particularly adapted to support evaluation in accordance with a methodconsistent with the invention;

FIG. 5 is a schematic block diagram illustrating processes, which may beexecuted as software modules, or may represent software modules, incertain embodiments of an apparatus and method in accordance with theinvention;

FIG. 6 is a schematic block diagram of processes required for securingrights in testing and solution processes in accordance with theinvention;

FIG. 7 is an alternative embodiment of a process in accordance with theinvention for developing product design solutions and motivating theimplementation thereof;

FIG. 8 is a schematic block diagram of an embodiment of a process, whichmay be embodied as data structures, for monitoring compliance of vendorsof defective products corrected in accordance with the invention;

FIG. 9 is a schematic block diagram of one embodiment of a hardwaresuite suitable for implementing an apparatus and method in accordancewith the invention;

FIG. 10 is a schematic block diagram of one embodiment of a process,which may be embodied as software, firmware, or hardware modules, forimplementing research, engineering, administration, and other functionsof a process in accordance with the invention;

FIG. 11 is a schematic block diagram of a process in accordance with oneembodiment of the invention illustrating installation and operation ofboth visible and hidden operations;

FIG. 12 is a schematic block diagram of a process typically used orperceived to be used by software vendors;

FIG. 13 is a schematic block diagram of various types of consents thatmay be obtained in licensure;

FIG. 14 is a schematic block diagram of a process that combines bothprofessional responsibilities and software operation issues;

FIG. 15 is a schematic block diagram of a counter-invasive softwaresystem in accordance with the invention;

FIG. 16 is a schematic block diagram of one embodiment of variousmodular portions of a counter-invasive software system in accordancewith the invention;

FIG. 17 is a schematic block diagram of a system and process fordefeating the objectives and attempts of invasive software to breachduties of software users to clients and others;

FIG. 18 is a schematic block diagram of various alternative embodimentsfor implementing counter-invasive software systems in accordance withthe invention;

FIG. 19 is a schematic block diagram of one process for defeatinginvasive software and those who rely on it; and

FIG. 20 is a schematic block diagram of alternative embodiments ofprocesses for implementing a counter-invasive software system and aprocess for defeating purveyors of invasive software.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

It will be readily understood that the components of the presentinvention, as generally described and illustrated in the Figures herein,could be arranged and designed in a wide variety of differentconfigurations. Thus, the following more detailed description of theembodiments of the system and method of the present invention, asrepresented in FIGS. 1 through 20, is not intended to limit the scope ofthe invention, as claimed, but is merely representative of the presentlypreferred embodiments of the invention.

The presently preferred embodiments of the invention will be bestunderstood by reference to the drawings, wherein like parts aredesignated by like numerals throughout. Those of ordinary skill in theart will, of course, appreciate that various modifications to thestructures detailed in the Figures may easily be made without departingfrom the essential characteristics of the invention, as described. Thus,the following description of FIGS. 1-10 is intended only by way ofexample, and simply illustrates certain presently preferred embodimentsconsistent with the invention as claimed herein.

Referring to FIG. 1, a process 10 may be embodied as one or severalsteps. The steps may be executed multiple times, and some steps may beexecuted in the order illustrated, or in another order as appropriate.

Nevertheless, a process 10 may include an evaluation process or step 12,a development step 14, a securement 16 of intellectual property relatedto solutions, a proposal 18 proposing solutions to an original vendor,manufacturer, provider, or developer of a product under study, and anevaluation 20 of a response obtained from the responsible partyoriginally providing the product in questions.

In general, research, testing, evaluation, and the like may be embodiedin a step 12 regarded as an evaluation 12. Evaluation, involvesevaluation on the merits of a product designed, configured, fabricated,constructed, or otherwise put forth as capable of providing somefunctionality or implementing some duty on behalf of an owner or user.Testing in modern hardware and software systems in sometimes extensive,and sometimes adequate. That is, testing may be extensive and yetinadequate in much of the software and hardware available in themarketplace.

In other instances, standardized testing is available, but thecommensurate skills are not implemented or otherwise applied to theproblem. By whatever mechanism, products may be placed in themarketplace by vendors, suppliers, manufacturers, developers, and thelike obtaining money for those products, whether hardware or software.The products may or may not comply with the fundamental functionalityexpected by an owner or purchaser. Likewise, the promised functionalitymay exist, but may have failures periodically or at various times.

In other circumstances, a condition imposed by a user may create acondition not foreseen by a manufacturer, vendor, supplier, ordeveloper, thus causing either a failure of the product to provide theintended solution or functionality, or a failure of the product in someother mode. A failure by a product in a mode not testable, or known to auser, may lead to consequential damages to the user of the computer.

For example, in certain instances, a user may have a program crash, or aprogram may create bad information or data from an analysis, or otherprocess. Likewise, a product, such as a computer may be responsible toprovide information, which information may be provided inaccurately, toa wrong location, or the information itself may be wrong. In financialinformation, failure of a computer to provide correct financialinformation may cause a failure of a transaction, or more significantly,an incorrect transaction, not detected by the system itself, due to someflaw therein.

A process of development 14 may involve research, development, or any ofthe technical processes normally associated with preparing solutions toa problem. Whereas the evaluation process 12 involves identification ofthe existence of problems, as well as identification of the source ofsuch problems, the development process 14 involves finding andimplementing methodologies for temporarily or permanently resolving oravoiding problems identified by the evaluation process 12. Some of thepotential outcomes of a development process 14 may be alternativesoftware, testing programs, hardware patches, software applicationssuitable for circumventing hardware problems, and the like. In certainembodiments, a development process 14 may fail, requiring users toeither suffer through with a flaw, or avoid using a product in certainconditions. Alternatively, where a flaw goes to the fundamental purposeof a product, a failure in the development 14 of a solution may requirethat a test be done to determine which products must be recalled andreplaced.

In certain embodiments, the development process 14 may involvedevelopment of a testing regimen. For example, the evaluation process 12may identify failures of a system to perform adequately, or to performconsistently, or without adverse impact on the systems in which theproduct is embedded or relied upon. In such a circumstance, thedevelopment process 14 may be unable to use, or the testing regimen maybe impractical to use for an individual user, or for anyone in thefield. Accordingly, the development process 14 may develop a testingregimen or application suitable for distribution for use by servicepeople, users, owners, and the like in order to identify products thatwould contain flaws found during the evaluation process 12.

As a consequence of the development 14, new methods, processes,applications, hardware, and the like may result. Accordingly, asecurement process 16 or securement step 16 may secure to an independentdeveloper, independent from the original providers, manufacturers,sellers, and so forth associated with the product in question, theintellectual property rights to proprietary tests, solutions, and soforth developed during the processes of evaluation 12 and development14. Intellectual property ownership may include patents, certifications,copyrights on materials, and so forth. The securement step 16 may beongoing and may involve one or more products, depending on theapplicability of the testing regimen, solutions methodology, hardware,software, and so forth.

In accordance with one embodiment of a method and apparatus inaccordance with the invention, a proposal step 18 may involvepresentation to entities responsible for sales, distribution,manufacturing, and so forth of a subject project. The presentations mayprovide information regarding the evaluation process 12, the developmentprocess 14, outputs resulting from evaluation 12 and development 14,presentation of proposed solutions, presentation of data, and additionalinformation relating to business issues.

For example, during the evaluation step 12, a technical evaluation of aproduct, its failures, and the sources of its failures may be augmentedby business or industrial data relating to the prevalence of suchdefective products, the prevalence of the type associated with thedefective product, and so forth.

Accordingly, the proposal 18 may involve providing the context of theproblem, the context of the business implications of the product tothose involved in the manufacturing, supply, and distribution chain, aswell as the possible, probable, or likely implications of the failure ofthe product with respect to the businesses that rely on the product. Forexample, it is very likely that a failure of a significant product insome aspect of its conventional or expected performance may give rise toconsequential damages against parties knowing the significance,importance, and reliance associated with the product provided.

Whether the proposal 18 is provided as a report, a paper, a letter, or adiscussion, an evaluation 20 of the response obtained may be in order.For example, a party or entity in the distribution chain may be more orless believing. Likewise, such an entity may be more or less concernedby the degree of liability. A company may regard liability as extremeand the probability of the liability ever arising comparatively small.Likewise, a company may regard the probability of the fault beingdetected very high and the net liability low. Accordingly, variousresponses may be provided for evaluation 20.

Accordingly, the evaluation 20 may lead to a test 21 determining whetheror not a licensing interest exists on the part of a particular party inthe distribution chain associated with the product. If no licensinginterest exists, then a motivation step 22 may be appropriate.

For example, a company may need to understand the position ofcompetitors. Likewise, the position of purchasers may be significant. Insome events, only a threat of legal action will be found persuasive. Inthe legal arena, action may be based on the risks to a purchaser, classaction based on risk to a class of purchasers, a false claims act basedon providing faulty products to government agencies, with a degree ofnegligence, false representations, or knowledge of defects, and thelike.

Following the proposal 18, parties notified of the defects, the abilityto detect defects, and possibly the ability to cure defects are onnotice that further providing of faulty products is thereafter done withknowledge.

Accordingly, at a minimum, future products should be corrected. Previousproducts, provided without knowledge of the defect, or knowledge of andability to detect to cure the defect, may provide less liability.Accordingly, either through persuasion, additional information,combining of additional statistics, proposing solutions to otherdownstream entities within the supply chain, or the like may providemotivation 22 encouraging a license interest satisfying the test 21.Similarly, legal action may be part of the motivation 22 provided to aresponsible (liable) entity within the supply chain corresponding to asubject faulty product.

On the other hand, once the test 21 is answered positively, execution 24of a license, or licensing 24 may proceed. Licensing may involvelicensing of any or all rights to intellectual property associated withtesting, solutions, or the like arising out of the evaluation step 12 ordevelopment step 14. In some instances, the licensing process 24 mayinclude settlement of legal actions arising out of the motivation step22. Accordingly, licensing 24 may be a generalized agreement process 24in which threatening motivations from the motivation process 22 areremoved, as part of the overall exchange of value between theindependent developer and the entity in the supply chain havingliability.

In accordance with the licensing process 24, the supplying entity maydistribute solutions 30. In certain embodiments, the liable parties inthe supply processes may prefer that the third-party developerresponsible for the development process 14 provide the distribution step30. By whatever means, the third-party developer collects royalties 26based upon the distribution 30 of solutions.

In this context, solutions may be merely tests, applications to conducttests, information on how to conduct tests, software for solving aproblem, hardware patches, and the like. Any combination of solutionswhich tends to ameliorate the problem caused by the effective productmay be embodied in a solution distributed 30 to users and owners ofdefective products previously distributed. Similarly, distribution 30may involve distributing solutions to those holding stocks of faultyproducts, and to those parties still in the process of manufacturingproducts which might otherwise be faulty without the solutions provided.Distributing 30 may also involve recalling products. Accordingly,royalties 26 flow to the developer as a consequence of the valueprovided in the solutions distributed 30. In one embodiment, a process10 may include a funding step 28 in which all or a portion of royaltiescollected 26 are fed back into an evaluation step 12 to research, test,evaluate, and otherwise assess other products, as well as possiblecompliance issues with respect to products embodying the solution underlicense.

Referring to FIG. 2, embodied in two architectures as FIG. 2A and FIG.2B, the relationship between entities or systems may be thought of in avariety of ways. To a certain extent, sequential relationships mayapply. Nevertheless, in an ongoing process, involving multiple defects,multiple products, multiple companies, or the like, more of a free-formcontinuing communication architecture may exist.

Referring to FIG. 2A, an evaluation entity 34 may involve a privateparty, such as an independent third-party tester or developer.Alternatively, an evaluation entity may be a public entity. Possibleorganizations or entities that may serve as evaluation entities 34 mayinclude organizations such as the Underwriters Laboratory, or anorganization responsible for consumer reports and similar publications.The Consumer Product Safety Commission of the United States government,or similar agencies of state governments may serve as evaluationentities 34. Public interest research groups may be evaluation entities,as may any private company, or foundation, or so forth. Ultimately,evaluation entities 34 may identify problems, and may participate insome aspect of an evaluation process 12. Identifying a problem or defectin a product may be a part of an ongoing process and may be aimed atrecall, recommendations, or any other purpose. In one embodiment of aprocess in accordance with the invention, the evaluation step 12,regardless of its motivation, may result in knowledge becoming availableregarding defects in products.

Development entities 36 may or may not be associated with the evaluationentities 34. Development entities 36 may be manufacturers in aconventional sense who try to improve their own products in response toevaluation processes 12 conducted by evaluation entities 34 within themanufacturing and distribution chain, or from outside. However, thedevelopment entities 36 may just as well be independent third-partydevelopers who are more skilled, or more motivated, and free from thedaily routine pressures of those in the manufacturing and supply chainassociated with the product.

Accordingly, the development entities 36 may develop their ownmethodologies for solving problems in a more elegant manner. Forexample, an evaluation entity 34 may recommend recall of a product. Bycontrast the development entity 36 may provide a solution that allowsfor correction of a problem with a product, without recall.

Or, at a minimum, the development entity 36 may provide a solution whichcan be distributed in association with a recall, greatly reducing thecost of actual recall from acquiring service by manufacturers orsuppliers to simply distributing to registered owners a solutionpackage. By either entity 34, 36, intellectual property rights maydevelop from either testing regimen, solution techniques, productionalteration, solution application, or the like. Thus, intellectualproperty rights 38 may be developed and captured through appropriateregistrations, applications, and the like.

In general, some mechanism, including at least motivation 40 by way ofinformation, and possibly including one or more of the steps from theprocess 10 in FIG. 1, may lead to a licensing entity 50. A motivationentity 40 may often be the development entity 36. Meanwhile, thedistribution system 42 or distribution entity 42 may be the parties inthe manufacturing and supply chain, or the development entities 36, oreven simply the evaluation entities 34, such as any case whereinformation alone is sufficient to be distributed.

Accordingly, licensing entities 50 may involve those giving licenses,those receiving licenses, and those providing the licenses or creatingthe licenses and negotiating them. Similarly, the distribution entities42 or distribution system 42 may comprise many different entitiesinvolved in having either information, testing applications, solutionapplications, hardware fixes, and the like distributed to users andowners of defective products.

Accounting systems and entities 44 may provide for tracking ofdistribution in order to provide funding by way of royalty collection26, and the like. Similarly, monitoring 48 of compliance of responsibleentities with the licensing 24 and with the correction of defectsaccordance with solutions and testing, may be provided. Again monitoringentities or systems may involve one or more entities from the entitieswithin the manufacturing and supply chain, to the entities within theevaluation establishment 34, to the development entities 36 who stand togain by proper accounting and collection of royalties. Thus, fundingsystems 46 may involve processes and entities from multiple locations inorder to execute them completely.

Referring to FIG. 2B, the processes 32 or entities 32 may be thought ofas systems 32. Systems 32 may involve entities, processes, information,applications, and the like configured to accomplish the task.Accordingly, the communications system 51 may be of any type required inorder to provide effective communication between an evaluation system34, development system 36, an intellectual property rights system 38,and a motivation system 40.

Similarly, a distribution system 42 may include various entities,computer systems, information systems, and a communication system 51 aswell as internal communications with respect to the distribution system42. The distribution system 42 may provide distribution of informationand solutions, or information and testing applications, and the like. Anaccounting system made up of entities and relationships, together withtheir processes and communication hardware and software may provide theaccounting system 44. A funding system 46 may operate by any suitablemethod to provide effective funding of evaluation processes 12,development processes 14, and the like.

Monitoring system 48 may involve various entities, whether evaluationentities 34, or other entities. For example, the various entities mayhave those having access to licensing information from the licensingentities 50, accounting information from accounting entities 44, and maybe related to funding entities 46 or systems 46 associated with thefunding processes.

Referring to FIG. 3, any of the processes of evaluation 12, development14, intellectual property ownership 16, licensing processes 24,motivation steps 22, and the like may benefit from research data. Thatis, technical information regarding products, technologies, business,distribution, and the like may be important or required.

In general, a development system 36 may include entities, information,computer programs, databases, and the like. The resulting inputs andoutputs from development entities 36 or development systems 36, as wellas the inputs and outputs from evaluation entities or systems 34 may beprovided as inputs or outputs with respect to evaluation processes 12and development 14 of solutions. The result of such information, orperhaps a requirement, may be databases or a database of research data52. In general, research data 52 may include product data 53, user data54, solution data 56, and entity data 58.

For example, product data 53 may include standards 60 governing aproduct in question. Similarly, advertising, contracts, and the like maygive rise to promises 62 that become imputed or explicit obligationsupon sellers, distributors, manufacturers, and developers associatedwith a subject product. In general, the product data 53 may be regardedas technical data. Nevertheless, promises 62 may be thought of as legalinformation regarding liabilities or obligations undertaken by entitieswithin the distribution process of the subject product.

Similarly, product data 53 may include various features 64. The features64 may be advertised features, required features, legally regulatedfeatures, or the like. However, the features 64 may typically be thosefeatures that are regarded as having commercial value giving rise toexpectations and obligations.

Likewise, functionality 66 may be thought of as performancerequirements. Features 64 may or may not relate to technicalperformance, whereas functions 66 will typically relate directly to theprincipal reason for the existence of a product. Accordingly, thefunctionality associated with function 66 to which a product issupposedly suited, may be critical.

Likewise, structures 68 may involve mechanical structures, datastructures whether executable code or operational data stored by, as aresult of or in the process of operation of a subject project, and maybe documented by manufacturers, users, and the like. Accordingly, thestructures 68 corresponding to a product may be thought of as thoseintentionally structured elements corresponding to a product, which areresponsible for providing the functions 66, the features 64, or both,associated with a product.

Data concerning failure modes and effects analyses 70 may be important.One of the functions of an evaluation process 12 is the determination ofvarious modes of failure, and the effects thereof. Typically, failuremodes and effects analysis 70 is thought of as an engineering andfunctional issue. Nevertheless, in the broader context of businesses andlegal liability, failure modes and effects analysis 70 may propagateinformation beyond the strict function of structures, and relate to theconsequential damages or probable effects flowing to businesses as aresult of the failure modes of a product. Additional project data 72 mayexist as appropriate to a product and the industry it serves.

User data 54 may likewise include standards 74. Many standards 74 areregulated by governments. Other standards are contracted by virtue ofeither contracts themselves, or by virtue of standardized practicewithin an industry. Thus, standards 74 may exist, and can be veryimportant with respect to the evaluation processes 12. Similarly,promises 76 understood by users may be significant user data 54.Likewise, promises 76 may not be generic and associated strictly withthe product, but may rather be associated with a particular user. Asproduct costs increase, and sophistication of users increases, promises76 may be more narrowly associated with a user, as user data 54, thanwith a product, as product data.

Likewise, features 78 may be unique to a user, since much of commercialsoftware, hardware, equipment, and the like is customized with featuresfor a particular application, meaning a particular use by a particularpurchaser. Likewise, tasks 80 may be associated with a user and relate auser to a product. Ergonomic considerations 82 may again be related tothe tasks 80, but will typically be a relational data source relating auser corresponding to the user data 54, to a product, corresponding tothe product data 53. Again, failure modes and effects analysis 84associated with users in general, and a specific user, may exist asuser.

For example, failure modes and effects analysis 70 of a product mayrelate to failure of other additional equipment. Failure modes andeffects analysis 84 may relate to the consequential damages or effectson a user. Accordingly, damages 86 may actually be a measure of physicalor financial damages, related to a user 54, as opposed to a productorientation, as with product data 53.

Solution data 56 may include appropriate standards 88, detectionmethods, processes, and equipment, collectively referred to as detectiondata 90, and the like. That is, in general, detection data 90 may bemodest or extensive. However, detection data 90 may be critical to theprocess of effectively identifying and curing defects across a generalpopulation of users of equipment found defective, or softwareapplications found defective.

Likewise, solution data 92 may include any information related toprovision of a solution. Typically, the solution data 92 will be usedby, and provided by a development process 14 associated with developmententities 36. Accordingly, solution data 92 may be inputs or outputs tothe development process 14 or development entities 36 seeking to solve aproblem and provide a solution thereto.

Solution data 56 may include intellectual property information 94,particularly relating to the existence, nature, and availability ofintellectual property protection for any of the processes and apparatusassociated with solution data 92, and the like.

Entity data 58 may include information relating to various entities. Forexample, standards bodies abound and regulate much of engineering,commerce, consumer relations, and the like. Accordingly, the data 96 ofstandards bodies may be significant. The standards bodies data 96 mayinclude information on the entities, as well as information on theresponsibilities. Likewise, the standards bodies data 96 may leaddirectly to provision of the standards data 60, 74, 88 associated witheither product data 53, user data 54, solution data 56, or anycombination thereof.

Similarly, activities data 98 associated with entities 58 may relate toofficial activities, unofficial activities, commercial activities,regulatory activities, and the like.

Accordingly, activities data 98 may relate to responsibilities,undertakings, interests, willingness to engage in support or regulation,willingness to provide useful information, willingness to implementremedies, and the like. Similarly, ownership data 100 may besignificant, even critical, to identification both of users and ownersof defective products, as well as the responsibility chain or liabilityrelationships of various entities in the manufacturing, distribution,and marketing processes related to defective products.

Accordingly, ownership data 100 may be extremely important to an overallresolution of product defects by independent third parties operating asdevelopment entities 36. Thus, responsibility information 102 mayactually relate to both ownership data 100 and to legal theories ofresponsibility, liability, and the like imposed by means of regulation,statute, contract, and the like. Thus, responsibility data 102 mayprovide linkages to various entities associated with various aspects ofproviding and operating products. Responsibility data 102 may extend toownership data 100 associated, not only with ownership of factories andplants providing products, but with factories and plants using productsafter notification of defects.

Similarly, relationship data 101 may include legal, commercial,engineering, analytical, and other relationships by which entities mayinteract. Likewise, identification data 103 may be standard addresses,telephone numbers, other contact information, or relationships that maybe hidden. For example, identification data 103 may includeidentification information relating to entities, relating to products,relating to batches, relating to lots, and the like, as required to linkentities with products, link products with products, link products withprocesses, and so forth establishing the standards bodies data 96 thatis appropriate, the ownership data 100 that applies throughout themanufacturing, distribution, and use of defective products, and theresponsibility chains 102 that may exist between any entities. Otherdata 99 deemed useful regarding various entities may also be stored asappropriate.

Referring to FIG. 4, an evaluation system 34 or evaluation entity 34 mayinclude numerous subsystems. The subsystems may also be thought of assub-entities, or sub-functions. Thus, the evaluation system 34 may bethought of as describing either a system of entities and theirinteractions, the functionalities, the interactions, or all of theabove. Thus, in general, an evaluation system 34 may include design 104corresponding to and responsible for providing product design. Design104 typically provides aesthetics and ergonomics associated with makinga product pleasant, useful, and the like. By contrast, engineering 106is typically responsible for providing specification and functionalanalysis. In an evaluation system 34, design 104 may be dedicated toevaluation of design features. Similarly, engineering 106 made to befocused on the engineered aspects of a defective, or suspected defectiveproduct.

Similarly, manufacturing 108 may be responsible for evaluation 12 ofmanufacturing processes and materials in a product. Similarly,distribution 110, marketing 112, and advertising 114, may all beinvested in one or more persons, entities, systems, databases, and thelike in order to evaluate distribution, marketing, and advertising,respectively, corresponding to a defective product. Often, the majoreducation or communication processes of industry relate to thedistribution 110, marketing 112, and advertising 114 entities within amanufacturing or distribution process. In the evaluation entity 34 orevaluation system 34, the entities 110, 112, 114, are responsible forproviding the data and evaluation thereof corresponding to thesefunctionalities.

Similarly, a failure modes and effects analysis entity 116 may evaluate,by any suitable means, whether with data or actual products, to properlyevaluate 12 a product, or its performance in failure modes anticipated.

From a business point of view, ownership entities 118, control entities120, and decision entities 122 may also be thought of as entitiesresponsible for evaluating, or as systems responsible for providingevaluation 12 of ownership 118, control and agency 120, and decisions122 that did or must have occurred within the manufacturing anddistribution chain associated with a product.

By the same token, communications 124, financing 126, profits 128, andconsequences 129 typically relate to business aspects of distributionand manufacturing of a product.

Accordingly, entities, systems, or processes for evaluation 12 of suchinformation may be assigned to entities or tasks regarded as decisionentities 122, communications or systems 124, financing entities orsystems 126, profit evaluation systems or entities 128, and consequenceevaluation systems or entities 129.

Referring to FIG. 5, a development system 36 or system entity 36 mayinclude entities or systems, as appropriate for accomplishing varioustasks, such as collection and evaluation of information, providinganalyses, providing new product design specifications or modificationmethods, and so forth. In general, a development system 36 will providethe functions for a new or modified product that a manufacturer,original developer, or other associated with the product would haveprovided in the beginning. The same functions must be performed for amodified product or a modification to a product. Similarly, anindependent solution, a product in itself, must reasonably undergo thedevelopment process to assure that it indeed meets its functionalrequirements and needs, as dictated by the flaws being corrected in asubject product.

A product design system 130 may focus on the design aspects, includinggraphics, pleasantness, and general functionality that may not be astechnically oriented, but nevertheless provides an operational andpleasing product. Similarly, functional analysis systems 132 provide theanalytical support for the proof of concept and operation of animprovement process or product. Structural analysis 134 may involve amechanical analysis of a mechanical system or a software testinganalysis of the integrity of data structures and their relationshipswithin a software product (e.g. application, module, etc.). An ergonomicanalysis system 136 provides the information required to assure thatusers can interact with a product suitably. For example, the ability ofa user to read, distinguish, understand, interpret, and the like variousicons, statements, text, labels, buttons, and the like on a computerscreen may be extremely important. Interacting with mechanical orcomputer systems may greatly influence their utility.

Reliability, availability, maintainability, and durability analysissystems 138 may be implemented to assure that in time, between failures,the net downtime compared to the uptime, the total amount of servicethat a product requires, and the lifetime of a product are suitable.

In order to provide testing, tests must be designed. Therefore, atesting design system 140 may be implemented by persons, machines,programs, or the like in order to provide testing design that will provea product improvement, product modification, or solution product as areliable option. Similarly, functional testing systems 142 will actuallyimplement tests as designed in order to assure that the functionalfeatures or functional operation of a solution product or productimprovement operate correctly.

Likewise, structural testing systems 144 and ergonomics testing systems146 may execute tests as designed in order to assure that the structuralintegrity, whether mechanically structurally or logically structurallyevaluated, meet product requirements. Similarly, RAM-D testing systems148 may assure the reliability, availability, maintainability, anddurability of a product in accordance with expectations of meantimebetween failure, net fraction of up time or operational time compared todowntime, the total cost and effort associated with maintenance, and theoverall lifetime of the product are suitable.

In certain embodiments of an apparatus and method in accordance with theinvention, test equipment design systems 150 may be required in order toimplement tests. Hardware and software must be designed in order toprovide test conditions to meet testing design criteria. Likewise, testequipment manufacturer systems 152 may include people, machines,processes, and the like as needed to provide test equipment effective toconduct tests. Thus, test equipment may be manufactured in accordancewith test equipment designs, in order to meet the conditions required tobe imposed on a product during a test as designed.

Referring to FIG. 6, intellectual property rights systems 38 may includepeople, processes, equipment, information, programs, computers, and thelike as necessary to secure intellectual property rights. Accordingly,mark systems 154 for securing trademarks, service marks, and the likemay be implemented. Copyright systems 165 may be implemented and reliedupon. Other systems 158 may be relied upon, including contracts, secrecy(e.g. trade secret protection), confidentiality, hiring, contracting,and the like in order to protect other intellectual property by othermechanisms. Also, patent systems 160 may be in place to regularly orsystematically identify and harvest patentable inventions.

Various of types of marks 154 may include trademarks 162 or systems 162for securing trademarks. In general, the illustration of FIG. 6identifies certain intellectual property rights 38, and also fills theneed of identifying intellectual property rights systems 38 effectivefor securing and enforcing those intellectual property rights 38. Thus,marks 154 and systems 154 for marks may include trademarks 162, servicemarks 164, certification marks 166, collective marks 168, and the like,as provided for in law.

Similarly, copyrights 156 and systems 156 configured to secure andenforce copyrights may be directed to information 170, collections 172,including directories 174, and lists 176, and so forth 177, as well asvarious sources of information such as instructions 178. For example,instructions 178 and systems 178 for capturing instructions may includesoftware, instructions for modifying software, machine levelinstructions, software code for instructing a processor and a computer,and the like.

Patents 160, and systems 160 for securing patents may includeprovisional patent applications 182, and utility patent applications180. Utility applications 180, or utility patents 180 may includepatents directed to methods 184, whether detection methods 188 orsolution methods 190, related to a subject product having a flaw to bedetected and solved. Similarly, utility patents 180 may includeapparatus, typically in hardware or software, which may includeimprovement patents 192, retrofit systems 194, alternative systems 196,or other combinations, improvements, and the like 198. Intellectualproperty 158 may include trade secrets or other intellectual propertyhaving value, and protected by some other mechanism. Typically,protections may be available by secrecy, contract, and the like, ratherthan by statutory registrations.

Referring to FIG. 7, a process 40 suitable for motivating a reluctantvendor or manufacturer of a defective product from implementing animprovement product or an improved product may be useful. In oneembodiment, a motivational process 40 may include a disclosure 200disclosing certain problems to a manufacturer or supplier. Thus, aprovider of a defective product upon receiving disclosure 200 may beinformed of information identifying or describing a problem 206.Likewise, relational information 208 may be provided in the disclosure200. That is, identifying the relationship between a product, a problem,a liability, and a provider of the product may be important.

Accordingly, relations information 208 may be important as part of acomplete and effective disclosure 200. Similarly, disclosure ofsolutions 210 may be critical to the understanding and the assurance ofa potentially liable provider, thus assuring a limitation to liabilityand continuation of the problem. The presence of a solution 210 may beimportant to motivation to acknowledge a problem.

Additional information that may be provided in a disclosure 200 may befinancial analysis 212. For example, costs 214 whether relating toproducts, or improvements, damages, solutions, testing, or the like mayall be important in the motivation of a provider of a product.Similarly, identification of risk information 216 and reward information218. For example, proper presentation of corrections may actually be aprofitable enterprise for a responsible provider. By the same token,risks 216 and rewards 218 may be shared by various entities includingproviders of a product, evaluation entities 34, and development entities36 responsible for providing either testing, solutions, or both.

Other information 219 may be provided as appropriate. In particular,certain terms 220 may be provided as a motivation. That is, measuringrisks 216, rewards 218, profits, losses, liabilities, and the like, interms 220 under which a solution may be obtained (e.g. detection,correction, or both) may be a motivating factor toward acknowledgmentand correction of problems.

Before, after, or concurrently with a disclosure 200, an acquisitionstep 202 may acquire shareholder status for a developer or other entitygiving a particular required status in a company. Similarly, anacquisition step 204 to acquire class status may be used. In fact, bothacquisition processes 202, 204 may be used. A shareholder statusacquisition 202 provides some small degree of ability to influence frominside. Meanwhile, acquisition 204 of class status as a customer, orother user, or damaged party using a defective product may provide acause of action against a company that refuses to take responsibilityfor faulty products.

If the disclosure 200, and ultimately the provided terms 220, areaccepted by a company responsible for a defective product, then a test222 proceeds forward affirmatively toward compliance monitoring 230.Otherwise, if the test 222 results in non-acceptance of the disclosure200, terms 220, subsequent licensing, or the like, then a demand 224 maybe lodged. Demanding 224 a settlement or acceptance of a settlementoffer may result in an obligation on a company to disclose and acceptthe risk that the knowledge imparted by the disclosure 200 puts into thecompany at risk. If the risk is disclosed and accepted, then a test 226moves toward compliance monitoring 230, with respect to the disclosure200.

On the other hand, instance of an unmotivated company that does notagree with the assessment of its liability may choose to stonewallagainst the disclosure 200, or even threaten, resulting in a suit 232.The suit may also imply an additional responsibility on a company toidentify the fact that it is involved in litigation over the issue athand. Again, if the risks have not been disclosed and accepted by thecompany, then additional causes of action exist in the suit 232 againstthe non-disclosing company.

In each case, if the test 226 results in proper acknowledgment toshareholders of the risks and existence associated with the outstandingliability, compliance monitoring 230 may be appropriate. In each case,however, to the extent that a risk is not disclosed and accepted, fullyinforming shareholders, then a suit 232 may be followed by discovery 234followed by trial 236, and ultimately a judgment 238.

In any event, the progress, if not adequately reported, may add toadditional risk, which must be reported and disclosed, returningrepeatedly to the test 226. A judgment 238 results in compliancemonitoring 230 with respect to the judgment. Compliance monitoring 230may include monitoring of warranties by a company with respect to itsperformance in dealing with the information from the disclosure 200, orwith respect to any aspect of the legal actions 232-238.

Meanwhile, issues of infringement 242 may be monitored, sincealternative solutions proposed by a company, and outside those developedby an independent development entity 36 may actually fail, resulting ina temptation to use an infringing solution. Meanwhile, functionality 244of any proposed solution may actually be in question. That is, adevelopment entity 36 may provide a solution, and a company responsiblefor the product may develop an alternative. Nevertheless, if thealternative is not fully adequate, then it is not a true alternative.Thus, functionality monitoring 244 may be a part of compliancemonitoring 230 of the activities of a company.

If a company remains compliant, then a test 246 for complianceaffirmatively answered maintains stable, or ends in the test 247 andprocess 40. A negative response to the test 246 for compliance mayresult in additional disclosures 200 relative to the risks being run bynoncompliance, looping through the entire motivation process again.

All of the information discussed with respect to FIGS. 3-6, and theentities and processes associated with the FIGS. 1-7 may be relied uponas appropriate during any and each of the steps of the process 40.

Referring to FIG. 8, one alternative of embodiment of compliancemonitoring 230 may include compliance monitoring of warranty provisions240. That is, a warranty by a provider of a defective product, as aresult of negotiation, settlement, or the like, with respect to amotivation process 40, licensing process 24, or the like may bewarrantied 240 against degradation 250 of performance, and affirmativelyin favor of effectiveness 251 of a product.

For example, warranties 240 may be made providing that no degradation ofservice, operational parameters, or the like will occur. Similarly, theeffectiveness to do the functional job may be warranted. Thus, warrantymonitoring 240 may involve monitoring 250 of product performance to testfor degradation, as well as monitoring 251 of effectiveness to be ableto properly operate and perform the function for which the product isintended.

Similarly, a provider of a defective product, or a formerly defectiveproduct, may contract, covenant, or be ordered to provide 242 a proposedsolution. The proposed solution provided 242 may be that from thedeveloper 36, or may be, optionally, an alternative solution proposed bythe product provider itself.

As part of compliance monitoring 230, a proposed solution, subject tothe warranty provisions 240, may be evaluated 244. For example,evaluations determining whether the solution fits all cases 252, or atest for all cases 252 may be part of the evaluation 244 functionality.Similarly, evaluation 254 of limits, such as, for example, degradationof performance as one option, may be significant. Similarly, evaluation256 for non-violation of intellectual property rights may also be a partof evaluation 244 of the functionality of the proposed alternativesolution optionally proffered by a supplier of a formerly defectiveproduct.

Referring to FIG. 9, an apparatus 270 may implement the invention on oneor more nodes 271, (client 271, computer 271) containing a processor 272(CPU 12). All components may exist in a single node 271 or may exist inmultiple nodes 271, 312 remote from one another. The CPU 272 may beoperably connected to a memory device 274. A memory device 274 mayinclude one or more devices such as a hard drive or other non-volatilestorage device 276, a read-only memory 278 (ROM) and a random access(and usually volatile) memory 280 (RAM/operational memory).

The apparatus 270 may include an input device 282 for receiving inputsfrom a user or another device. Similarly, an output device 284 may beprovided within the node 271, or accessible within the apparatus 270. Anetwork card 286 (interface card) or port 288 may be provided forconnecting to outside devices, such as the network 290

Internally, a bus 292 may operably interconnect the processor 272 memorydevices 274, input devices 282, output devices 284, network card 286 andport 288. The bus 292 may be thought of as a data carrier. As such, thebus 292 may be embodied in numerous configurations. Wire, fiber opticline, wireless electromagnetic communications by visible light,infrared, and radio frequencies may likewise be implemented asappropriate for the bus 292 and the network 290.

Input devices 282 may include one or more physical embodiments. Forexample, a keyboard 294 may be used for interaction with the user, asmay a mouse 296 or stylus pad. A touch screen 298, a telephone 299, orsimply a telephone line 299, may be used for communication with otherdevices, with a user, or the like. Similarly, a scanner 300 may be usedto receive graphical inputs which may or may not be translated to othercharacter formats. The hard drive 301 or other memory device 301 may beused as an input device whether resident within the node 271 or someother node 312 (e.g., 312 a, 312 b, etc.) on the network 290, or fromanother network 310.

Output devices 284 may likewise include one or more physical hardwareunits. For example, in general, the port 288 may be used to acceptinputs and send outputs from the node 271. Nevertheless, a monitor 302may provide outputs to a user for feedback during a process, or forassisting two-way communication between the processor 272 and a user. Aprinter 304 or a hard drive 306 may be used for outputting informationas output devices In general, a network 290 to which a node 271 connectsmay, in turn, be connected through a router 308 to another network 310.In general, two nodes 271, 312 may be on a network 290, adjoiningnetworks 290, 310, or may be separated by multiple routers 308 andmultiple networks 310 as individual nodes 271, 312 on an internetwork.The individual nodes 312 (e.g. 271, 312, 314) may have variouscommunication capabilities.

In certain embodiments, a minimum of logical capability may be availablein any node 312. Note that any of the individual nodes 271, 312, 314 maybe referred to, as may all together, as a node 271 or a node 312. Eachmay contain a processor 272 with more or less of the other components274-312.

A network 290 may include one or more servers 314. Servers may be usedto manage, store, communicate, transfer, access, update, and the like,any practical number of files, databases, or the like for other nodes312 on a network 290. Typically, a server 314 may be accessed by allnodes 271, 312 on a network 290. Nevertheless, other special functions,including communications, applications, directory services, and thelike, may be implemented by an individual server 314 or multiple servers314.

In general, a node 271 may need to communicate over a network 290 with aserver 314, a router 308, or nodes 312. Similarly, a node 271 may needto communicate over another network (310) in an internetwork connectionwith some remote node 312. Likewise, individual components 12-46 mayneed to communicate data with one another. A communication link mayexist, in general, between any pair of devices.

Referring to FIG. 10, a memory system 320 may include one or morephysical entities containing information useable by persons or acomputer. In one embodiment, a memory system 320 may include one or morephysical memory devices associated with processors or computer-readableotherwise in order to feed information into a processor. Thus, ingeneral, a memory system 320 may store executables and operational datafor use by a computer in providing analysis, and outputs having utilityin accordance with the invention. In certain embodiments, a memorysystem 320 may store research information 322. The research processes320 or research module 320 may include research information, andresearch executables for supporting or effecting research. Similarly, anengineering module 324, whether physically a single entity or whetheronly logically related separate entities, may provide engineering.

A management module 326, which may be made up of other modules,logically related, whether or not physically contiguous in any portionof the memory system 320. In general, any module 322, 324, 326, 327 maybe embodied as any number of executable instructions at any level ofinstruction. For example, a single, machine-level instruction, or half amillion lines of source code may each serve a role as some type of amodule. Similarly, data compositions may be provided as operational datafor use in execution by a processor. Such a combination of data may be amodule.

A product module 327 may embody the portions of a product improvementprocess or offering in order to rectify flaws in a previously marketedproduct. Accordingly, a product module 327 may be made up of separatemodules that may be embodied in a computer readable medium in order tobe distributed, or to facilitate distribution of product testing,product repair, or other product-related information. The modules makingup the product module 327 may be fully executable or fully operable on acomputer.

Alternatively, portions of the product module 327 may be exclusivelyoperable on a computer. In other embodiments, portions of the productmodule 327 may be software elements provided for use by a technician oruser in implementing methods in accordance with the invention to corrector improve a product previously sold as a faulty or defective product.

A research module 322 may include research criteria 328. Researchcriteria 328 may include any information regarded as significant,important, required, or helpful in either making investigations or inoperating experiments and tests, or even in simply inquiring of searchengines. Accordingly, the research module 322 may include processes andsystems for research instruments 330. As with other illustrationsherein, the memory system 320 may also be thought of as a model orillustration of systems for providing the information and elements thatare identified herein.

For example, research instruments 330 may include hardware, software, orboth for conducting tests, controlling tests, or evaluating tests.Similarly, setting up tests, designing tests, or the like may also beincluded in research instruments 330.

Nevertheless, the research instruments module 330 may also be thought ofas one representation of information, software, programming, or the likeeffective to operate or interact with research instrumentation.Similarly, each block within the memory system 320 illustrated in FIG.10 may be interpreted as the system for providing information, or as thesoftware, the hardware, the code, or any of the above. Similarly, eachmodule within the memory system 320 may also be considered as theinformation itself.

Accordingly, the research module 322 may include search engines 332 forsearching other data or databases based on research criteria 328. Thus,individual or independent research instruments 330 may provide newinformation, while the search engines 332 may search for previousobtained information of others. Thus, the research database module 334may receive information both from the research instruments 330 and thesearch engines 332, in accordance with the research criteria 328.

Research criteria may include products, product specifications,operations, advertising information, claims, functionality, common uses,and the like. Research instruments 330 may be configured to test orevaluate any fact for its veracity. Research instruments 330 may also beimplemented to test a product for performance in accordance withadvertised, regulated, standardized, promised, or expected performancefactors as identified in research criteria 328. An engineering module324 may include engineering analysis tools 336, engineering modelingtools 338, engineering design tools 340, product design tools 342, andthe like. In general, engineering analysis tools 336 may be thought ofas analytical processes, programs, data, hardware, or any combinationthereof that may be effective to evaluate the performance and functionof a product in question.

Engineering modeling tools 338 may be used to predict performance ofsuch a product based on measurable or other identifiable parameters.Thus, engineering modeling tools 338 may be thought of as predictingperformance. Engineering analysis tools 336 may be thought of asdetermining whether or not a device performs in a particular way,determining the failure modes and effects, and the like.

Meanwhile, engineering design tools 340 may be thought of as toolsrelied upon by a developer 36 or development entity 36 in designing aproduct. Accordingly, information, computer programs, hardware, and thelike, may all be a part of the engineering design tool module 340available in the engineering module 324 as needed to prepare a solutionfor a defective product or an effective test system for identifyingdefective products.

Product design tools 342 may sometimes be confused with engineeringdesign tools 340. Nevertheless, product design processes are typicallyconsidered to be those associated with the acceptability or usability ofa product with respect to a user. Engineering design tools 340 areusually regarded as those associated with strict functionality withinsome specification, which is typically independent of human users, butmay relate to function, strength, electrical parameters, dataparameters, and so forth.

A management module 326 may include an administrative module 344corresponding to administration of the research module 322, theengineering module 324, and possibly the product module 327. In general,administration 344 is a major part of tracking all information, feedinginformation into an analysis programs, retrieving outputs, and so forth.The management module 326 may include a data reduction module 346containing analytical processes and systems effective to reduce data toinformation usable in making decisions.

Similarly, a research communications module 348 may provide thefunctionality required in order to communicate between various modules322, 324, 326, 327 or within those modules. For example, informationmust be retrieved, distributed, analyzed, returned, and so forth inorder to control systems, collect information, distribute requiredinformation to users thereof, and the like.

A product module 327, as with all the modules 322, 324, 326, 327, may beembodied in any suitable configuration in order to accomplish thelogical purpose thereof, regardless of physical location of informationor executable commands at any given time. Nevertheless, a product module327 may include a test module 354, a deliverable provided to or capableof being provided to a user or vendor of a faulty product in order totest such products to determine whether or not a subject flaw exists inthe product.

Similarly, a solution module 356 may be optional, and may be distributedto a vendor, user, or others associated therewith in order to provide asolution solving a discovered flaw, discovered as a result of the testmodule 354 or by other mechanisms. That is, for example, testing andanalysis may show that a particular serial number identifies a producthaving a flaw as a result of being manufactured by a specific process orat a specific location.

Accordingly, a test module 354 may not be required if certain faultyproducts may be identified readily from some other criteria.Nevertheless, a solution module 356 may typically follow a test module354 identifying a product as faulty. Accordingly, a solution module 356may be embodied in computer instructions effective to correct thehardware or software flaw detected in the product.

Similarly, a delivery module 358 may include any or all of thoseprocesses, information, and things required to deliver a test module354, a solution module 356, or both to an appropriate destination. Forexample, a delivery module 358 may embody any or all, or any subset ofall of the required processes, steps, and things required in order toprovide information and services to an entity affected by a faultyproduct.

Typically, a delivery module 358 may be used to inform perspectiverecipients of the existence, value, and criteria associated with thetest module 354. Similarly, the delivery module 358 may embody processesand methods for identifying the significance, requirement, andavailability of the solution module 356. Thus, the delivery module 358may be an engine operating over the Internet to download software forthe test modules 354, or solution modules 356 made available withrespect to a particular product.

By contrast, the delivery module 358 may be conventional mailings ofdiskettes to users or purchasers identified with sales of a defectiveproduct. Various mechanisms for delivery module 358 may be embodied asrequired to obtain effective coverage of the distribution of testmodules 354, solutions modules 356, or both.

The compliance module 360 may be embodied in several configurations tooperate over conventional communication systems, networks, the Internet,on individual computers, or through other information collectionsystems. In general, a compliance module 360 may provide informationcalculated to determine compliance of a vendor, supplier, manufacturer,or other entity in the supply chain, responsible for defective products,in order to determine whether or not the correct licensed solution,infringing solution, or an inadequate and faulty solution is beingprovided.

In certain embodiments, a compliance module 360 may simply be a computerprogram operating on a computer in a test laboratory to which selectedsamples of products (e.g. test modules 354, solution modules 356, orboth 354,356) may be sent in order to do a sampled analysis forcompliance. Thus, a memory system 320 consolidated on a single memorydevice, on a diskette, on a computer readable medium of any type, in acomputer system, distributed throughout multiple computer systemsthroughout the world, or in any suitable configuration may provideresearch 322, engineering 324, management 326, and product 327 effectiveto identify and remedy faulty products provided from a product supplychain from a manufacturer to users. From the above discussion, it willbe appreciated that the present invention provides a method andapparatus for development of solutions to product defects by independentdevelopers as third parties independent from purchasers and sellers ofthe products. A method and apparatus for improvement of computer-relatedproducts by an independent developer may solve problems in hardware orsoftware inadvertently, negligently, or intentionally left in productsmarketed by a vendor. An independent developer may procure access to aproduct, develop a testing regimen for functionality of the product, andperform evaluations to identify sources of any operational defectsfound.

Accordingly, the developer may then provide a generalized testingregimen to test instances of product provided by a vendor, identifythose containing the flaw, and may optionally provide a solution to theflaw, where practicable. The independent developer may obtainintellectual property rights in the testing, solution or both for theproduct. Thus, by notifying a vendor, an independent developer maybecome a supplier of testing or solution systems, motivating a supplierby one of several mechanisms. The developer may obtain a legal statuswith respect to the vendor by becoming a customer or user, in order toprovide motivation to a recalcitrant vendor not designed to takeresponsibility for defects known and continued in marketed products.

Referring to FIG. 11, a process 402 for installation and operation ofsoftware may begin with a scanning 404 of available products. Scanning404 may include a variety of procedures accumulating information as tothe functionality, suitability, and other factors that may relatesoftware to the needs of an individual, institutional, or corporate userresponsible for acquiring software. In general, scanning 404 theavailable products, various literature from advertising, technicalspecifications, review articles, and the like may be involved inattempting to satisfy a commercial or business need adequately.

An evaluation 406 of the compatibility of software may also beconducted. No software is bought in a vacuum, at least not often.Typically, an individual organization or user may have hardware,software, connected systems, other associated peripheral hardware andsoftware, and the like that will not be uninstalled or obsoleted by theinstallation and operation of new software. Accordingly, evaluation 406of the compatibilities and incompatibilities between a proposed softwarepackage and the installed base of hardware, software, and the like istypically undertaken.

Another evaluation 408 may address the functionality of a particularpiece of software. In some respects, users may actually dispense withthe evaluation 408 or functionality, having relied on the informationobtained in the scanning process 404 or evaluation 406. Nevertheless, intypical installations, users, particularly the more sophisticated usersmay test, examine under operating conditions, download, beta test, andthe like, particular software by way of evaluating 408 the functionalityin practice.

Ultimately, a selection 410 results in a purchase, distribution,downloading, or the like, putting a user or organization in possessionof particular software to meet a perceived need. The perception of needmay be relevant to an individual user, an organizational manager oradministrator, a system's administration, or a consulting organizationor individual. That is, the actual selection 410 may be delegated orrelegated to one or several individuals or organizations. Thus, theselection 410 of a software package may sometimes occur without thespecific awareness of an organization or responsible management entity,inasmuch as many organizations actually rely specifically on the adviceof a particular management information system organization orindividual, a consulting organization, or the like. Nevertheless, bysome means, selection 410 results in software becoming available forinstallation 412 followed by operation 414.

Installation 412 may include visible operations 416 and hiddenoperations 418. For example, visible operations may includepresentations 420 to the screen of a user. Presentations may take avariety of forms including graphics, text, and the like. Typically, onemay expect a presentation 422 of a contract. The presentation 422 isoften couched in terms of a license to operate software. Thepresentation 422 is typically a text representation of a document that,by its terms, is binding upon users and owners of the software selected.A location, dialogue box, input button, or other interactive device maybe presented on a screen of a user to extract an acceptance 424 of theterms in the presentation 422 of contract or licensing provisions.

Likewise, visible operations typically include a variety ofadministration 426 types of tasks required in order to effect theinstallation process. Many users may think of the administration process426 as the majority or the desired and significant portion of theinstallation of software. Nevertheless, from a vendor's point of view,the acceptance 424 may actually be the most important. Moreover, avendor of software may actually rely on an installer or ownersubstantially ignoring the presentation 422, and simply executing anacceptance 424 by pressing a button, hitting an enter key, hitting areturn key, or the like.

Meanwhile, administration 426 may involve executables that providesubstantial interaction with a user installing the software, or may belargely opaque to a user or transparent, although the effect of thoseterms is often used interchangeably. That is, a user may actually beunaware of what is happening other than the fact that installation isprogressing as a number of “continue” buttons are activated to move theinstallation forward. In other installation processes, a user mayactually be required to input various responses to inquiries intoconfiguration data.

Some software may provide an uninstall 428 option. Other software doesnot include an uninstall 428, and thus may clutter a computer withsubstantial software library elements long after the software has falleninto disuse. However, responsible software installation 412 provided bya vendor may typically provide some mechanism to uninstall 428 thesoftware.

On the other hand, hidden operations 418 are not so benign, nor are itsusers so aware of their presence or what they are doing. In general,various background maintenance operations 430 are typically undertakenby an installation module 412 for software or an installation process412.

That is, the visible operations 416, and hidden operations 418 duringinstallation 412 may be thought of as a set of necessary softwaremodules. On the other hand, each software module and the executionthereof may be incorporated into a step or process. Accordingly,maintenance operations 430 may be embodied in certain software modules430 for conducting the step 430 of maintaining the necessary files,identifiers, pointers, data writing and reading, register filling,default setting, and the like necessary to support the installation 412of a software package. Meanwhile, administration 432 may involve much ofthe administrative work that actually underlies the maintenance ofrecords, paths, identification of locations, addressing, sequencing oflogical steps and the like.

However, other hidden operations 418 may include installation 434 ofcookies. Cookie installation 434 may involve the installation of datastructures, embodied as executables or simply information, that will beread out from an individual's computer to a computer associated withanother interested party. For example, a cookie installation 434 mayinvolve a cookie that reports back the model of the computer, the nameof a user, and the particular serial number and model number of thesoftware installed. Thereafter, any time a user accesses the internet,the software 434 may actually be responsible to send a cookie back tothe software vendor reporting on the status of the computer, software,or the like associated with the user.

Various types of software are created, with more or less invasivebehaviors. For the sake of discussion, the installation 436 ofreporters, and the installation 438 of moles are identified here simplyby way of articulating different levels of intrusiveness or invasivenessassociated with software installation 412. For the sake of discussionhere, a cookie involves a modest amount of data. Typically that amountwould be provided upon user registration of software in a traditionalmanner such as submission of a return postcard.

Reporter installation 436 is used to refer to more invasive softwarethat provides back to a vendor of software or manufacturer of software,or the like, additional information about the operation, configuration,status, or software installations on a computer. In general, reporterinstallation 436 involves information that is readily available on auser's computer, and associated with a user's operation of the soldsoftware for which the installation 412 was invoked. The relationshipmay be somewhat tenuous, but some modicum of connection exists.

By contrast, the installation 438 of a mole is intended to mean theinstallation of executables that acquire or inquire into additionalinformation that is either more intrusive, or unconnected to theoperation of the software in question. Installation 438 of a mole may bethought of as installing software capable of extracting, without theknowledge of a user, information that a user would typically notreasonably believe to be necessary for support of software. It may beinformation that a reasonable user would not usually want to haveavailable to others, particularly without the affirmative knowledge ofthat release of information.

That is, the installation 438 of a mole may be thought of as what areasonable person would consider an invasion of privacy. The reporterinstallation 436 may involve software capable of downloading informationthat a typical user does not want to divulge, but which effectively doesno harm, cannot be used to do harm, is not embarrassing, and may involvesimple collection of information associated with the operation of thesoftware with other parts of a user's computer.

Thus, the distinction between the installations 434, 436, 438 issomewhat arbitrary, but a cookie installation 434 might be thought of assomething that a typical user would be willing to provide, a reporter436 is something that a typical user might reasonably be expected toobject to, and a mole installation 438 may typically involve informationthat a user would seriously object to. Either the information from thereporter or the mole may be significant enough to give rise to a legalcause of action if obtained without truly informed consent of a user.

Likewise, the operation 414 of the software involves both visibleoperations 440 and hidden operations 442. Typical visible operations maybe standard commands 444, including those commands required to interactwith the software during operation 414. Likewise, the operation 414 ofsoftware, particularly an operating system or the like, may involvelaunchings 446 of other software packages, libraries, subroutines, andthe like. Various administration 448 is typically required in order tomaintain file integrity and execute the various tracking of files,process, and other data processing during the logical operation 414 ofthe software package.

User presentations 450 may include the processes of retrieving andpresenting information, as well as any graphical or other support inorder to draw a user s attention to a particular item of information.User presentations 450 may include such items as informative screens,output to a screen, output to a hard copy, or the like. Presentations450 may also include providing electronic outputs to other devices thatmay be used by a user. For example, an output of a software applicationor operating system may actually have the functionality of simplyfeeding or supporting another software application. Thus, userpresentations 450 may involve presentation of information to anothermedium or another device or another software package.

User interaction 452 typically involves various types of interactivebuttons, menus, dialogue boxes, and so forth as known in the art forinteraction by a user with software. Typically, presentations 450 may bethought of as those systems, devices, methods, and executablesreasonable for presenting information to a user, whereas userinteraction 452 may be thought of as those mechanisms, systems, devices,applications, executables, and the like that provide information from auser back to a computer and allow interaction therebetween.

Other operations 454 may also be included, since the listing illustratedin FIG. 11 is not exhaustive by any means. Nevertheless, theseoperations 414 illustrate good examples of the types of operations 414that may be visible 440 of which a user may be aware.

Hidden operations 442 may likewise include the rather benign maintenanceoperations 456, administration 458, similar in responsibility to thevisible operations 440, and in support thereof. Similarly, however, inthe operation 414 of the software, cookie operations 460, reporteroperations 462 and mole operations 464 may occur.

That is, corresponding to the installations 434, 436, 438 in whichinvasive executables are installed, the actual operation 414 of softwaremay include the operation 460 of cookies and the executables fortransferring data, fulfilling their informational needs, and sendingthem back over the internet. Likewise, reporter operations 462 mayreport back information associated with a computer or a user, and moleoperations 464 may obtain more invasive information from the hard driveor processor of an individual user. Other hidden operations 466 may belegitimate or invasive. Meanwhile, however, hidden operations 442, andhidden installations 418 are by their very nature hidden from thetypical user. Thus, an unscrupulous vendor may provide a contractpresentation 422 that purports to obtain permission from a user topermit obtaining the information that might be reported out by cookieoperations 460, reporter operations 462, mole operations 464, or acombination thereof.

In the medical profession, a consent exists called “informed consent”.In the computer industry, the concept of informed concept may not be sothoroughly developed. Everyone acknowledges that a lawyer or doctorobtains highly sensitive information from a client. Most people may notbe so sensitive to or so aware of the sensitivity of computerinformation. Fewer will be aware of the many opportunities that acomputer connected to the internet may have to execute invasiveinstructions and send invasive instructions to collect and distributehighly sensitive information about a user or a computer.

Referring to FIG. 12, preparation of a contract presentation 422 mayinvolve various steps assembled in a process 468. For example, aselection 469 of terms and language may include identification of all ofthe information and obligations that are to be exchanged by parties.Typically, selection 469 of terms and language may be thought of as arequirement in any preparation of an agreement or contract. A license issimply one form of a contract.

Meanwhile, some vendors begin to standardize 470 the format forpresentation of the selection 469 of terms and language. For example,the size of the presentation, the content, the choice of language orterminology, the organization, the grammar, and the like may all bestandardized 470 in a way that makes a license or contract presentation422 simple or complicated. Similarly, standardization 470 may render adocument long or short. Standardization 470 may render a document likelyto be read or unlikely to be read, likely to be understood or unlikelyto be understood.

An unscrupulous vendor may standardize 470 a format of a contractpresentation 422 in such a way as to maximize the likelihood that a userwill not actually read and understand the contract. Thus, a user mayactually never read a licensing agreement. Similarly, terminology may beselected so that a user is unlikely to understand all of the terms andlanguage selected 469 for inclusion in the standardization 470 of theformat. Moreover, grammatical twists, turns, and formulations may alsocontribute to confusion.

In certain circumstances, text may exceed 471 a particular length, suchas the length needed to either lull or bore a reader into ceasingreading. Similarly, the standardization 470 of the format of a licensemay lull a user into security thinking that the license reads like,sounds like, looks like, etc. several other licenses by the vendor or byother vendors. Thus, exceeding 471 a particular length may likely lullor to bore a user into not finishing the document, or into skipping overkey parts thereof. This effect may be accidental or intentional.

Similarly, once a particular contract presentation 422 has beeninstalled over many years, an unobtrusive modification 472 may beeffected without great fanfare or notice. For example, a line, a fewlines, a slight variation of terms, or the like is much less likely tobe noticed then would a major departure, a highlighted section, asection of a contract moved to the beginning of the contract, or abolded portion of text near a signature block. Accordingly, unobtrusivemodification 472 may be effected in a document that appears to beidentical to many other documents executed over years, and read at somepoint in the past.

Once an unobtrusive modification has been determined, as to location,terms, format, and the like, then implementation 474 of those terms maybe effected substantially at will. Accordingly, a user who is notextremely careful in reading every word of every licence andunderstanding it, may effectively be duped into executing a contract onterms that are not understood or intended to be agreed upon.

Referring to FIG. 13, a contract presentation 422 that may beincorporated into a user presentation 450 in order to extract userinteraction 452 accepting terms or consenting to terms may belegitimate. On the other hand, imbedded within legitimate terms andterminology may also be various versions of consent 476 or extraneousconsents 476 authorizing a software vendor or others to conduct invasivecookie operations 460, reporter operations 462, mole operations 464, orthe like 466.

For example, consent 477 to the use of data created by or proprietary toa user may be included in the license agreement. Similarly, otherconsents 475 may be extracted surreptitiously by a vendor. For example,a vendor may include through an unobtrusive modification 472 a consent475 for anything that an individual can legally consent to or contractfor.

Some have observed that in America one can contract away almost everyright except life and liberty. Accordingly, other consents 475 mayinclude consents not to object to certain invasive softwareinstallations, or consent to the use of information for various andsundry purposes, and the like.

For example, a consent 478 to other installations of software, over theinternet, onto the computer of a user may be imbedded in variouscontract presentations 422. Similarly, disjointed consents 479 may beimbedded in an unobtrusive modification 472 or in the body of a licenseagreement in such a way that the totality of rights that have beengranted or consented to is unclear to a user.

Thus, rather than using plain language, a vendor may surreptitiouslyobtain a consent 478 to install software, may obtain in an unrelatedlocation a consent 477 to use of data. A series of disjointed consents479 that do not appear related to one another may basically obtain anagreement that a user's computer may serve to a remote locationinformation or processing at will.

Some have opined that the only difference between crackers, hackers, andcertain reputable vendors of software may be that crackers and hackersdo not have a contract presentation 422 in which to obtain themisunderstood extraneous consents 476 that form the basis for invasivesoftware installation and operation.

Referring to FIG. 14, a process 480 demonstrates coalescing ofpotentially fractious duties or circumstances. For example, aprofessional in the health care industry or the legal industry may besubject to professional licensure 482. Similarly, accountants, such asCertified Public Accountants, engineers, and various others may besubject to professional licensure 482.

Having been subjected to professional licensure 482, and undertaking 484of a duty of confidentiality is often part and parcel of the requirementor burden of professional licensing 482. Thus, by virtue of theregulatory scheme of a state or a federal government, licensing maybring with it the undertaking 484 of a duty of confidentiality withrespect to client information, customer information, or the like.

The undertaking 484 is no mean obligation. In the legal industry, forexample, the duty of confidentiality is one of the principal obligationsof an attorney, is protected by a substantial body of law, and isenforced by various entities, not the least of which is the State Barorganization of each state.

When a potential client 485 approaches a licensed professional or aregulated professional organization to provide services, thatorganization or service provider may conduct an investigation 486. Theinvestigation 486 may involve checking conflicts that may exist or maypotentially exist. An investigation 486 may cover the suitability of theservices provided by the professional entity for clients in general, andfor a potential client 485 specifically, and the like. An investigation486 may involve verification of the facts and information provided by apotential client 485, as well as an investigation into the remainder ofthe practice of the professional entity.

Ultimately, a test 488 may be thought of as the decision process bywhich a regulated professional individual or organization determinesthat representation of a potential client 485 or servicing of apotential client 485 is appropriate. If providing services is notappropriate, then the test 488 may result in an exit 489 of the serviceprovider from the relationship or potential relationship with apotential client 485.

However, if the test 488 results in an affirmative decision to representor service the potential client 485, then an engagement 490 of theclient 491 by the professional practice entity converts the potentialclient 485 into an actual client 491 having a relationship.

In confidential relationships such as those maintained betweenprofessionals and their clients 491, disclosure 492 of confidentialinformation is routinely made by clients 491. Processing 494 ofinformation may be manual, mental, computerized, or the like.Necessarily, disclosure 492 of confidential information results incertain of the information processing 494 including confidentialinformation.

Similarly, processing 494 usually entails information storage 496 beforeand after processing 494. That is, raw information may be stored 496prior to processing 494. Similarly, subsequent to processing 494, newinformation may be stored 496 for later retrieval 497 or furtherprocessing 494 at will, or as necessary in the future.

In computerized information storage 496, retrieval 497, and even duringprocessing 494, a great deal of administrative labor must be executed bya computer, in order to manage, identify, track, locate, and so forthimportant information. Accordingly, information retrieval 497 inherentlyhas a purpose, which purpose may be thought of as a delivery of data todestination.

Accordingly, information retrieval 497 may result in direction 498 ofinformation to, for example, additional processing 494. Likewise,information retrieval 497 may involve direction 498 of information to areport. In certain situations, the computer operating system 499 mayactually be the destination to which information retrieval 497 may bedirected 498. A provider of the system software 499 may program theoperating system or other system software in such a way as to controlthe direction 498 of information retrieved 497. Accordingly, the system499 may actually become an agent for a third party, directinginformation retrieval 497 for the ends of an independent third party,such as a software vendor. Once a vendor has determined that it willdirect 498 surreptitiously information retrieved 497 from informationstorage 496, no practical limit may exist on the information. Thisinformation may be taken from a client 491 by way of the informationstorage 496 and consequent retrieval 497 in the office computer of alicensed professional serving the client

Referring to FIG. 15, a counter-invasive software system 500 or softwaresuite 500 may provide several modules effective to counter the invasivenature, operation, function, or the like of invasive software. Forexample, an installation detector 502 may identify installationoperations that may be hidden from a user.

Similarly, the detector 502 may identify programs by name that areinappropriate, new, or that have been identified by a programmer asbeing invasive in nature. The detector 502 may identify a type of fileor a type of installation operation that is deemed inappropriate forlegitimate software, or that has a high probability associated therewiththat it is part of an invasive software package.

Similarly, various lengths and locations of various types of files mayindicate that they are in appropriate. A detector 502 may catch softwareaccessing regions of memory or of an operating system that should not beaccessed by such an installation. In general, the installation detector502 has the function of detecting to the extent known by eitherclassification, operation, specific name, or the like, the attemptedinstallation of invasive software or invasive software types. It mayalso monitor access by software installation programs to generallyregarded invasive locations and the like.

Other modules that may be included in counter-invasive software systems500 may include operation trackers 504. For example, the operationtracker 504 may track both function and content of installed software oroperations of installed software. For example, inputs, outputs,operations that appear to be mining information, access times, accessdurations, destinations of accessed locations, URLs accessed ortransferred, e-mail addresses accessed or transferred, file typesaccessed, file names accessed, and the like may all serve to identifytypes of information that an operation tracker 504 may find useful. Ingeneral, an operation tracker 504 operates to identify behaviors inpatterns or operations that might indicate a probability of existence ofinvasive software.

Another module in a software suite 500 may be an installer 506 thatprovides for deletion 507 a, patching 508 a, or a combination thereof inorder to uninstall all or part of invasive software. For example, aninstaller 506 may be able to uninstall specific modules that areinvasive, while leaving operable the remainder of an operating system orother software that was installed properly. In order to do so, it may benecessary to delete certain lines of code, and patch others, such ascertain pointers, to obviate the need for the deleted coding.

Selective removal, total removal, or disabling software are all options.In addition, software may be spoofed. Software systems that are invasivemay also be attacked by the sending back of spurious information, or byactual attacking executables.

Certain reflexive countermeasure software 510 may be available only togovernments and agencies sponsored by governments. Nevertheless, at aminimum, reflexive countermeasure software 510 may include symbolsimbedded in images, symbols imbedded in text, various signatures orfingerprints that are sent back, cryptic codes, and the like, that maylater be identified in databases of invasive software vendors.

Thus, at some future date, after tracking 504 of operations to identifyan invasive software vendor, reflexive countermeasure software 510 willhave been providing nondescript combinations of characters or codes.These codes are simply data to an invasive computer. They may beidentifying signatures identifying the source and impropriety ofpurloined information to an investigator.

In certain circumstances, reflexive countermeasure software 510 may beoperated by governments or under authorization of the government to sendreporters, bombs, software, and the like back to the invasive softwaresources. However, it may typically be expected that invasive softwaresources treat incoming information strictly as data. However, to theextent that URLs or other addressing information are obtained byinvasive software, information may be used that is accessed only bycounter-invasive software systems 500. In such an operation, thereflexive countermeasure software 510 may effectively misdirect invasivesoftware systems to obtain information that will mislead and trackinvasive software to contact destinations (URLs and the like, etc.)uniquely created specifically for the purpose of trapping invasivesoftware vendors.

In other alternative embodiments, operational bypasses 512 may beprovided to defeat invasive software. In general, a bypass 512 maysimply return any necessary data or coded information in order to makeoperations appear as if they are successful or in accordance with theplanning and programming of the invasive software vendor. Operationalbypasses 512 may delete 507 b or patch 508 b, or both, in order toprovide seamless operation while actually redirecting pointers, spoofingmoles and reporters, returning necessary directional codes, and soforth.

In general, counter-invasive software suites 500 may include the abilityto prevent operation, prevent successful operation, uninstall, or simplydisable the appropriate coding of invasive software. In general, one maythink of counter-invasive software 500 as software formulated for thepurpose of protecting computer systems of users who may inadvertentlyload invasive software. A principal function of counter-invasivesoftware systems 500 may ultimately be the surgical disabling ofselected lines of code identified by programmers of the software suite500, in order to maintain the legitimate operating system operation orother software package operation in the purchased software. This occurswhile deleting successfully the invasive effects or harms thereof.Meanwhile, the software suite 500 may be counter-invasive by defeatingthe protections that ensconce the invasive software instructions withinthe legitimate software purchased.

Referring to FIG. 16, a counter-invasive software system 500 may includedetection modules 502 of various types. For example, a detection module502 may include an access type module 525 a for determining the types ofaccess used by invasive software and tracking the same. Similarly, amodule for operation types 526 a may detect various operations thatappear suspicious when viewed in the context of invasive software.Similarly, activity frequencies modules 527 a may detect frequencies ofoperations or activities that tend to indicate a signature consistentwith invasive software's presence. Similarly, other modules 528 a may beused to detect any other characteristic by which invasive softwareoperation or installation may be detected.

Tracking modules 504 may include one or more modules for trackingbehavior of various executables in a software package. For example, atracking module 504 may include access modules 525 b that areresponsible for recording and creating historical records of the variousaccesses made by a software package. Various operations may be trackedby operations modules 526 b recording and databasing the types ofoperations conducted. Similarly, activity modules 527 b may create andmaintain records of the various activities that are conducted bysoftware, including various calls and commands to the operating system,and the like.

In general, other modules 528 b may track operation of software in orderto create and maintain records of any activity that may provide acharacteristic signature helpful in identifying or defeating invasivesoftware and its handlers. Thus, in general, a tracking module 504 mayinclude as many modules 525, 526, 527, 528 as required or useful to beeffective in creating and maintaining records that tend to identifysoftware and manufacturers or sellers as being of an invasive type.

At least two major modules may provide executables effective for curinginvasion 520 and for remedying harms 530. For example, steps or methodsfor curing 520 an invasion by invasive software may involve uninstallingmodules 506 for partially or completely uninstalling invasive software,or modules associated therewith and deemed inappropriate and invasive.

Similarly, a publishing module 514 may simply publish information toother users, the public, and so forth in order to make others aware ofthe nature of invasive software. The very nature of surreptitiousinvasive software is the lack of understanding by the public.Nevertheless, advertising is a powerful medium and publishing modules514 may or may not be effective by publishing information over theinternet regarding invasive tactics and details of various invasivesoftware.

A bypassing module 512 may include a spoofing module 516 to spoofinvasive software into believing that it has been operating properly.Similarly, while vilifying data is collected, controlling software atthe site of or site controlled by an invasive software vendor may needto be spoofed into believing that the invasive software is operatingproperly. In other embodiments, or even in the same embodiments,blocking modules 517, disabling modules 518, bypassing modules 519, orthe like may be used alone or in combination in order to respectivelyblock the function, disable the function, or simply bypass the function.This may be done by an appropriate set of commands, deletion ofcommands, patches, and the like. Programmers analyzing invasive softwaremight find straightforward mechanisms for effecting a bypassing module512 effective to bypass the operation entirely or effective operationintended by invasive software creators.

Reflexive countermeasure modules 510 may include trapping modules 522,counterattacking modules 523, and other modules 524. Trapping 522 may bethought of as software effective to document a pattern of invasivebehavior. It may effectively collect information adequate to identifythe operation of invasive software and the source thereof. Trappingmodules 522 may operate to use any of the suitable curing methods 520 inorder to effectively document the invasions of an invasive softwareproduct.

Similarly, other modules 524 may be created for appropriate reflexivecountermeasures back against the invasive software module or the sourcethereof. In certain embodiments, governmental agencies may have theauthority to provide counterattacking modules 523 that are effectiveeither to neutralize the effects of the invasive software, or attack thesources thereof or the users thereof. In general, trapping modules 522may be the most appropriate since they may be thought of as employingdefensive measures and self-incriminating measures against softwarevendors and creators who have sent forth invasive software.

Remedying harm 530 may include a variety of activities sharing certainsteps corresponding with the curing processes 520. For example, curing520 may be one remedy. Remedying 530 by curing 520 the effects may notresult in any retribution, accounting, or even identification of asource, distributor, creator, or the like of invasive software.Nevertheless, curing 520 an invasion of invasive software at leastdispenses with the problem. In other processes, remedying 530 mayinclude governmental action 522 including criminal prosecution bygovernmental entities, government lawsuits, government regulatoryactivities, and the like.

In addition to governmental action 522, individual actions 524 mayinclude legal recourse by individuals who have been harmed by theactivities associated with installation, execution, or both, of invasivesoftware. Individual actions may be brought by individuals who believethat their information has been compromised by the operation of invasivesoftware. Individuals and companies owning computers that are hostinginvasive software may have a cause of action on their own behalf.Similarly, professionals having responsibilities to clients, whichprofessionals have stored client information on the computers at theirprofessional offices, may have a cause of action individually orcollectively. Clients may have a cause of action against unknowing usersand knowing producers of invasive software.

A class action 526 is another potential remedy 530 that may be executedby either groups of individuals whose computers are hosting invasivesoftware, or on behalf of groups of individuals and entities whoseinformation has been compromised by the installation of invasivesoftware on the computers of servicing professionals. That is, forexample, a health maintenance organization, hospital, doctor, lawyer,CPA, engineer, architect, or the like may host information that iseffectively the property of a client. Breach of the confidentiality ofthe computer system of such a professional may constitute breach ofconfidentiality obligations by the license professional as owed toclients. Accordingly, a group of clients may file a class action 526against both the professional hosting the invasive software through alicense agreement, as well as against the manufacturer, developer,distributor, or a combination thereof, responsible for providing andaccessing the invasive software.

As described hereinabove, a shareholder action 528 may be maintainedagainst a party liable for breaches of confidential information. Theshareholder action 528 may operate using any or all of the stepsdescribed hereinabove for shareholder actions. A third party purchasingstock may bring a shareholder derivative action or other action, and mayprovide notification, creating an obligation by a Board, management orthe like to report to shareholders on the exposure of a company liablefor breaches of confidentiality, and the Other remedies 530 may includesupport 530 by an independent third party for others bringing actionsagainst invasive software providers or professionals using invasivesoftware. As a practical matter, many professionals hosting invasivesoftware may be completely unaware of the nature of the operation andthe nature of the breaches resulting from operation of invasivesoftware. In fact, this may be the gist of a license agreement thatpurports to obtain consent for operation and installation of invasivesoftware on a computer.

Execution of a license requires only a click on a software button on acomputer screen. Licenses have become pass. Individuals do not carefullyread license agreements, imbedded terms obscured in the more-or-lessconventional text may purport to obtain consents 476. An individualinstalling software is unlikely to read and study the license agreement,and is unlikely to fully understand the implications thereof.Accordingly, it may not be practical for every individual to ascertainexactly the extent of invasive software.

Many individuals rely on the “plug-and-play” support of software andhardware designers in order to minimize the actual depth ofunderstanding required by an installer or operator of software.Nevertheless, individuals who do have sophisticated skills and knowledgewith respect to software and hardware may evaluate newly publishedsoftware, testing and probing to determine whether or not invasiveexecutables are being installed. Accordingly, a third party may providesupport by testing software prior to installation, testing installationsof invasive software, and alerting purchasers and users of the invasivenature of software. Support 530 provided by third parties may actuallyprovide the evidence and the ability to collect evidence on behalf ofthe parties actually harmed by invasive software.

The various remedies 530 that may be relied upon may include both directaction 532 of a harmed party against a party perpetrating the harm.Similarly, indirect actions 534 may be taken. Direct action 532 andindirect action 534 may regarded in different contexts. For example, theharm itself may be direct or indirect, and the action may be takendirectly or indirectly against a party, and the action may be undertakendirectly or indirectly with respect to the beneficiary of the action.

For example, action may be taken directly 532 against a supplier ofinvasive software. Likewise, action may be taken directly 532 against aprofessional whose computer system uses invasive software to thedetriment of a client.

Indirect action 534 may be taken against a professional in an attempt toinduce the professional to file a direct action 532 on its own behalffor indemnification against a supplier of invasive software. Similarly,a shareholder may file a direct action 532 against a corporation for thebreach of fiduciary duty by the corporation due to a failure to remedy530 the problem being created by hosting invasive software on thecorporate computers. A corporation may file an indirect action 534against an installer in order to induce an installer to take action orjoin in a class action against a provider of invasive software providedby the installer to a location of the complaining entity.

A beneficiary may be direct or indirect with respect to a cause ofaction. For example, a professional may maintain an action against aprovider of invasive software on the basis of a direct action 532 basedon harm to the professional organization. Alternatively, one may rely onan indirect action 534 based on the harm that the invasive software hascaused a professional organization to be responsible for in the breachof confidentiality as to the professional organization's clientinformation.

Referring to FIG. 17, counter-invasive software 500 may be operated aspart of an overall system to insulate parties from harm, protect againstharms, and remedy harms. For example, in one embodiment, a party A 536may possess confidential information 540. Confidential information 540may be transferred 541 to another party B 538 through a disclosure 542from party A 536. As described hereinabove, the disclosure 542 of theconfidential information 540 may result in data storage 544 on acomputer owned by party B 538. Due to the relationship between party A536 and party B 538, a duty 543 may exist obligating party B 538 tomaintain in confidence the confidential information 540 of party A 536.In order to satisfy the duty 543 or discharge the duty 543 by whichparty B 538 is obligated to party A 536, party B 538 may installcounter-invasive software 500 or execute a counter-invasive softwaresystem 500 for protecting against and remedying harms that may arisefrom invasive software installations.

In general, a scenario may begin with a party C 546 providing 548 asoftware license for execution by party B 538 to install and operate thesoftware. In return, in addition to purchasing the software license 548or purchasing the transfer 548 of the software license, a party B 538may provide a consent 550 to party C 546. The consent transfer 550 orthe transfer 550 of a consent 476 or contract acceptance 424 ultimatelyresults in a completed installation and operation of the invasivesoftware on a computer corresponding to party B 538.

Following installation of the invasive software on a computercorresponding to party B 538, by party B 538 or on behalf of party B538, party C 546 may send queries 552. The queries 552 may originate inquery engines 554 maintained and operated on behalf of party C 546. Thequery engines 554 may be imbedded in the software products 556. In otherembodiments, a software product 556 may be provided with the transfer548 of the software license. Certain invasive executables 558 designedto cooperate with the query engines 554 may be installed on the computersystem of party B 538 then or thereafter.

In response to the queries 552, the invasive executables 558 nowinstalled with the software products 556 on the computers of party B 538may send back data 559 to party C 546. The return response 559 or data559 returned to party C may then become part of a database 560 or otherdata 560 downloaded by party C 546 from various parties 538.

Party C 546 may typically use data processing 562 of its own design inorder to harvest from the downloaded data 560 information that may be ofuse to party C 546. The downloaded data 560 may be mined to obtainprofiling information with respect to party B 538, or may be used forother less benign purposes.

One of the major dangers of software products 556 embodying invasiveexecutables 558 is that the difference between the software products 556and attacks by crackers (illegal and harmful hackers) only seems to varyin the extent of the damage, and in the existence of the consents 476transferred 550 by party B 538. Nevertheless, whether or not thetransfer 550 or the extraneous consents 476 were actually givenknowingly by party B 538 is or may be in serious question.

In certain embodiments, counter-invasive software systems 500 may beinstalled by a party B 538 in order to defeat the query engines 554 ofparty C. That is, for example, the counter-invasive software system 500may neutralize the invasive executables 558 as described with respect toFIGS. 11-16. Nevertheless, in other embodiments, a party D 563 mayprovide several services to party B in order to effectively counter theinvasive executables 558.

For example, a counter-invasive software system 500 may be installed byparty B 538 in a computer independent from those of party B 538.Communication between computers of party B 538 and party D 563 maycooperate by communicating certain information. Party D 563, orcomputers thereof, may host counter-invasive software systems 500. Insuch an embodiment, a party D may transfer 564 counter-invasive softwareservices or may actually transfer counter-invasive software systems 500to party B 538 for installation.

In certain embodiments, counter-invasive software services 564 may betransferred 564 or provided 564 to party B 538 remotely, being servicedby a counter-invasive software system 500 hosted by party B 538 remotefrom party B 538. In such an embodiment, party D and thecounter-invasive software system 500 may collect or receive 566 trackingdata 568 provided by party B 538 by way of executables 500 provided byparty D 563 to party B 538.

Party D may provide more sophisticated and centralized services such asprocessing 570 of evidentiary data that may be deduced or obtainedotherwise from the tracking data 568 received 566 from party B 538 andthe computers thereof. Accordingly, the processing 570 may result in areport 572 identifying the nature and extent of data invasion by theinvasive executables 558 installed by party B 538. Similarly, theevidentiary data processing 570 may also provide a report 572 detailingthe extent to which queries 552 have attempted to obtain data transfers559 but were defeated by the counter-invasive software system 500.

Party D 563 may also provide additional services by modifying theinvasive executables 558 through some remedy process 530. Likewise,party D 563 may coordinate other more global remedy processes 530, suchas the remedies 530 illustrated in FIG. 16. That is, to some extent theremedy processes 530 may include curing 520 the intended harms to beperpetrated by the invasive executables 558, as well as the possibilityof remedying 530 the global harms to party B 538, clients of party B538, or both.

In certain embodiments, a support module 545 may be installed in acomputer of party B 538 in order to cooperate with the computer systemof party D 563. The support module 545 may include the entire capabilityof the counter-invasive software 500, or may simply be a support system545 providing interaction with a remotely located counter-invasivesoftware system 500 hosted by party D 563 remotely from party B 538.

In certain embodiments, party D 563 may undertake to remedy 576relationships. That is, certain processes may be required in order toremedy 576 relationships between party B 538 and, for example, clientssuch as party A 536. To remedy 576 relationships may requirenegotiations, coordination, and the like, in order to maintain party B538 and party the same side of the table with respect to defeating,undoing, and remedying 530 the harms of party C 546 thereto.

Referring to FIG. 18, a process 530 for remedying harm may includevarious embodiments. For example, in one embodiment, a process 530 forremedying harms may include acquiring 580 a suitable status. That is,for example, some causes of action are available to customers, some tocompetitors, some to shareholders, and so forth. For example, a customerstatus 580 a may be acquired by purchasing software products 556 in thefirst place. Similarly, any individual may acquire 580 the status of acustomer 580 a by suitable acts of purchasing services or goods.

Similarly, an individual or organization may acquire 580 a client status580 b or shareholder status 580 c. In general, any other status 580 dthat may be useful may be acquired by an injured party in order toestablish the duty owed by a party C 560 distributing software products556 containing invasive executables 558.

At some point, either before or after acquiring 580 an appropriatestatus, a test 582 may be conducted as to what harms have beencommitted. For example, an aggrieved party may, for example, initiate588 the test 582 by taking steps required in order to install 590 thesoftware products 556 in question. Initiation 588 may include installing588 a a counter-invasive software system, in order to either cure 520the invasive actions of the invasive executables 558, or simply tomaintain the cause of action by subjecting oneself to the harm thereof.

Similarly, one may submit 588 b traceable data to a counter-invasivesoftware system 500 that is already installed. In other embodiments, anaggrieved entity may initiate 588 c an investigation of facts orinformation giving rise to a cause of action for harms previously done.Other steps 588 d may also be used to initiate 588 a test 582 for harm.In many embodiments, initiation 588 may be followed by an installation590 of the software products 556 containing the invasive executables558.

Upon execution 592 of the products 556, collecting 594 of the data, suchas tracking data 568 by a counter-invasive software system 500 mayprovide the necessary raw information for processing 596. Processing 596of the counter-invasive software data, such as the tracking data 568 maybe thought of as an embodiment of evidentiary data processing 570. Theprocessing 596 may occur within a computer owned by, controlled by, orserving party B 538, or an independent system 500 owned by, controlledby, or in service of party D 563.

Through the continuing and often repeated processes of continuing theexecute step 592, the software products 556, may continue to be executed592 therewith. Accordingly, either the actual harmful activity, ordetection of the attempts by the invasive executables 558 to completeharmful acts will be tracked. Collecting 594, processing 596, and thoseassociated tasks required to store and process 570 this informationresult in a compiling 598 of data. This data provides evidence againstthe purveyors, such as party C 546, of the software products 556regarded as invasive software products 556.

An aggrieved party B 538 may thus present 584 on its own, or inconjunction with a party D 563, or a party D 563 may present 584 onbehalf of all those situated as party B 538, a demand along withevidence compiled 598 against party C 546 responsible for distributingthe invasive software products 556.

Depending upon the reaction of the offending party C 546, the harmedparties 536, 538, 563, either alone, together, or in any particulararrangement that is appropriate, may pursue 586 a remedy according tothe status thereof. For example, competitors have unfair tradecompetition regulation protecting them from inappropriate activities bythose in commercial competition therewith. Similarly, customers havecertain protections as consumers or industrial customers.

A party A 536 served by a professional entity as party B 538 may have acause of action against party B 538 for breach of duty. It may haveanother cause of action against party C 546 resulting from installationof invasive software products 556 and subsequent transfers 559 ofconfidential information 540.

Pursuing 586 remedies according to the status of an aggrieved party maybe conducted by any of the methods discussed hereinabove. For example,shareholders and other aggrieved parties may have various types ofremedies that can be pursued 586 in accordance with the apparatus andmethods described in FIGS. 1-10, and FIGS. 11-17.

Referring to FIG. 19, detection 602 may include identifyingrelationships between various parties 536, 538, 546, 563, as well asdetermining the flow of software products 556 deemed to be invasive. Itmay include other gathering of information to determine the intent andeffect of the invasive software products 556.

For example, optionally, analysis or even development of a solution forcuring 520 the harms intended by invasive executables 558 may beconducted. This may be done by a party B 538 purchasing softwareproducts 556, or another party D 563 attempting to provide a publicservice or commercially available product.

Within a detection step 602, a party C 563 or party B 538 mayinvestigate how a particular invasive executable 558 operates, how itcan be tracked. One may identify the types of locations and types ofinformation that are relied upon thereby. One may identify methods forsecurity or operation of executables 558 and schemes be which they maybe defeated, spoofed, or otherwise cured 520 in order to render theinvasive executables 558 inoperable or ineffective.

After detection 602, contacting 604 various parties may be appropriate.For example, announcing the issues, announcing to the public through theInternet, newspapers, trade publications, and other mechanisms, thenature of the invasive executables 558 or the like may identify to anaggrieved party A 536 or endangered and aggrieved party B 538 the natureof the problem. Contacting sellers of software 556, users, and the likemay occur in any manner currently available through market advertising,or public service announcements.

Certain suppliers of software products 556 may be very interested inknowing that the software 556 that they are reselling is invasive inorder to limit their liability. Accordingly, contacting 604 may obtain agreat amount of support by various interested parties. Similarly,contacting 604 may be delayed by parties who are afraid that they haveliability, and accordingly choose to ignore the detection 602 ofinvasive executables 558.

In order to solve the problems caused by invasive executables 558,setting up 606 a counter-invasive software system may be done asexplained hereinabove. For example, the setup 606 of counter-invasivesoftware systems 500 may involve the computers of a user 538 b or aremote service provider party D 563, who has been subjected to theinvasive software product 556.

As discussed, operating 608 the counter-invasive software system 500 toobtain the benefit of its various processes of tracking, such as mightbe required in order to trap 522 a party C 546 may provide tracking data568. Tracking data 568 may help in identifying the nature and extent ofinvasion by invasive executables 558. Typically, operating 608 mayinclude transfers such as transfers 564 of services or software, andtransfer 566 of tracking data 568. Processing 570 and generation of datainvasion reports 572 may then be effective to trap 522 offending parties546. Thus, continuing to collect, analyze and report offensiveactivities by invasive executables 558 may be embodied in the operating608 process of the counter-invasive software system 500. Eventually, atest 610 may require evaluating 610 evidence provided by the operating608 of the counter-invasive software system 500. If evidence isinsufficient, then a test 612 for the likelihood that a party C 546 isimproperly invading or improperly providing invasive executables 558 mayresult in moving on to another party C 546 with an initiation of theprocess 600 beginning at detecting 602 an invasive software product 556.

On the other hand, what if the test 612 determines that the evidence isnot sufficient, but nevertheless indicates that a likelihood exists thatan offending party C 546 is providing invasive executables 558? Then theprocess 600 may return to either contacting 604 additional aggrievedparties, continuing to operate 608 the counter-invasive software system500 to obtain more information or better information, or both.Ultimately, the test 612 will result in the evaluation 610 providingsufficient evidence, or the process 600 will move away from a particulartargeted party C 546 to other parties 546 that may be offending.

A test 614 may determine the status of an aggrieved party B 538. In someembodiments, a party D 563 may have initiated 588 steps to test 582 forharm, and may have acquired 580 a status giving it a cause of actionagainst party C 546. In other embodiments of a process 600, an aggrievedparty B 538, or a damaged party A 536 may already be within a particularclass qualified to execute 616 class steps.

Similarly, a shareholder, or a party D 563 that has become ashareholder, or even a damaged party A 536 that has become ashareholder, may execute 618 the shareholder's steps as describedhereinabove. That is, class action steps and shareholder steps have beendescribed in detail hereinabove and may be executed 616, 618, by thosedesiring the appropriate status in order to bring an action 620.Meanwhile, other steps may be executed to bring an action 620 underother bases. The process of bringing 620 an action may involve or invokeany of the processes and procedures described hereinabove.

Meanwhile, discovery 622 following bringing 620 an action, may result ina variety of reactions. A test 624 may be thought of as determining 624whether an offending party C 546 elects to be cooperative or not. If aparty chooses to be cooperative, then a settlement process 626 may beappropriate. If not, a trial 628 may be appropriate.

In either event, entry 630 of an order should be appropriate. Insettlement 626, a contractual arrangement may actually be substituted asthe terms of an order, followed by an order of dismissal, or may becomethe terms recited upon entry of an order 630. That is, in general, acourt order is an appropriate document to be entered 630 to close anaction 620. If settlement 626 results in a contractual arrangement, acourt will often enter 630 an order adopting or memorializing theagreement as a closure of the case. In other cases, parties contract andthen agree to a dismissal order.

After entry 630 of an order, monitoring 632 compliance of party C 546with the substance of the order, may result in compliance ornon-compliance. Accordingly, a test 634 may be thought of as determiningwhether or not party C 546 is in compliance or not. If party C 546remains in compliance, then monitoring 632 continues and the remedying530 continues in accordance therewith.

If, on the other hand, party C 546 falls out of compliance, then theprocess 600 may result in returning to the evaluation 610 of theevidence extant. Again, the entire process 600 may optionally beratcheted back to its beginning with detection 602, or any intermediatestep may be taken, in order to enforce compliance in accordance with theentry 630 of the order.

Referring to FIG. 20, a process 600 may include detecting 602 andcontacting 604 as described with respect of FIG. 19. However, inquiries605 may be conducted in order to determine on behalf of a party A 536whether or not Party A 536 has been harmed by a party B 538 beinginvaded by software of a party C 546. That is, in the example of FIG.19, a party B 538 may set up 606 and operate 608 a counter-invasivesoftware system 500. In the embodiment of FIG. 20, an aggrieved partyA536 may make inquiries 605 to a party B 538, to determine whether ornot party B 538 may possibly have compromised the confidentialinformation 540 of party A 536 by allowing improper access to party C546. Again, a test 536 may be thought of as a determination as towhether a party B 538 or a party C 546 has been cooperative inresponding to inquiries 605. In some embodiments, the inquiry 605 may beconducted by a party D 563 more innocuously than inquires from party A536. That is, an independent party D 563 may be able to makedeterminations more easily than an aggrieved party A 536.

By whatever mechanism, a party B 538 may be cooperative or not. However,an alternative mechanism exists in which a party conducting inquiries605 may not want cooperation. That is, for example, a party A 536 mayactually not contact a party B 538, and may prefer to investigatepotential attacks on party B 538 by party C 546, independent from,rather than in cooperation with, party B 538 whose data storage 544 isbeing accessed by queries 552. Thus party A 536 may prefer not tocooperate with party B 538.

If cooperation is not sought or received from a party B 538 underattack, then a party A 536 or an engaged party D 563 on behalf of partyA 536 may prepare 538 a selected information. Accordingly, theinformation may be submitted 540 a with a transfer 541 as discussedabove. In certain circumstances, an independent party D 563, such as agovernment agency or the like, or perhaps even an independent party, mayneed to obtain 542 a right to monitor computer traffic 552, 559 of partyB 538. That right may require a wiretap, consent of particularcommercial parties, or the approval of other government agencies.Typically, a court order authorizing wiretapping, or the commercialapproval of an entity having control party B 538 may be required.

After obtaining 542 the ability and right to monitor exchanges of data,a party D 563 or party A 536 may set up 606 a a remote counter-invasivesoftware system 500. That is, the counter-invasive software system 500may be remote from its operator, party A 536 or party D 563, or thesystem 500 may be remotely located at a location of party A 536 or partyD 563, or at a location remote from the monitored system of party B 538or the system of party C 546.

If party A 536 or party D 563 is working on a cooperative basis with theattacked party B 538, then setting up 606 b a counter-invasive softwaresystem 500 may be done in any suitable manner as discussed above, orotherwise. Accordingly, information may be prepared 538 B in order toprovide dummy examples of confidential information 540, that may beearmarked, contain signatures, codes, and the like, in order to betracked if taken from the data storage 544 of a party B. Accordingly,loading 540 b the prepared information into the data storage 544 maythen provide a mechanism for tracking any transfers 559 to download adata 560 by party C 546. Thus, operating 608 b the counter-invasivesoftware system 500 may produce tracking data 568 return to either partyA 536, party B 538, or independent party D 563 operating on behalf ofparty A 536 or party B 538.

Ultimately, a test 600 may evaluate or determine whether or not evidenceis sufficient to support a remedy. A test 612 determines whether or notit is likely that either part B 538 or party C 546 is coordinating andtransferring 559 information by way of invasive executables 558. If so,then a test 612 may determine whether or not it is likely that eitherparty B 538 or party C 546 is in fact invading the data storage 544 orbreaching the duty transferred 543 to party A 536. If this is likely,although currently insufficient, evidence may be augmented bypreparation 538 b of additional information, or contacting 604 otherpotentially aggrieved parties.

The initial evidence may appear to be not only lacking, but to point toan unlikelihood that party B 538 or party C 546 is indeed breaching anyduty or invading any rights. Then, the process 600 may be directedtoward another party C 546 with initiation of detection 602 of softwareproducts 556 containing invasive executables 558.

If, on the other hand, the test 610 determines that the evidencecollected is sufficient to give rise to a cause of action by anaggrieved party, such as a party A 536, then filing 620 an action may beappropriate, followed by discovery 622, as discussed above. Typically,cooperation may be determined in a test 624 after which either asettlement 626 or trial 628 may result in an entry 630 of an order.Monitoring 632 and the like as described with respect to FIG. 19 maythen be in order.

The present invention may be embodied in other specific forms withoutdeparting from the essential characteristics thereof. The describedembodiments are to be considered in all respects only as illustrative,and not restrictive. The scope of the invention is, therefore, indicatedby the appended claims, rather than by the foregoing description. Allchanges which come within the meaning and range of equivalency of theclaims are to be embraced within their scope.

What is claimed and desired to be secured by United States LettersPatent is:
 1. A method for countering invasive software, the methodcomprising: procuring an invasive software system (ISS) provided by asupplier and configured to invasively obtain and communicate to thesupplier proprietary information from a computer of a user, theproprietary information giving rise to a duty of non-disclosure thereof;testing the product to determine invasive operation thereof; developing,a counter-invasive software system (CISS) to do at least one ofdetecting, ameliorating, and defeating the operation of the invasivesoftware system; and deploying the CISS as computer executables storedon a non-transitory, computer-readable medium, the computer executablesbeing programmed to detect an attempt by the ISS to obtain theproprietary information, and thwart the attempt by feeding spuriousinformation to the ISS in place of the proprietary information.
 2. Themethod of claim 1, further comprising motivating the supplier of the ISSto do at least one of developing a solution effective to provideprotection against the invasive activity of the ISS while leavingsubstantially operational legitimate operations of the ISS and modifyingthe ISS to render it ineffective.
 3. The method of claim 1, wherein theISS comprises a computer operating system.
 4. The method of claim 1,wherein the computer executables are further programmed to createevidence of invasive activity.
 5. The method of claim 1, wherein thecomputer executables are further programmed to create tracking data tomonitor attempts by the ISS to conduct invasive activity.
 6. Anapparatus for countering invasive software, the apparatus comprising anon-transitory, computer-readable medium storing: first computerexecutables programmed to procure an invasive software system (ISS)provided by a supplier and configured to invasively obtain andcommunicate to the supplier proprietary information from a computer of auser, the proprietary information giving rise to a duty ofnon-disclosure thereof; second computer executables programmed to testthe ISS to determine an invasive operation thereof; and third computerexecutables programmed to execute a counter-invasive software system(CISS) programmed to detect an attempt by the ISS to obtain theproprietary information, and thwart the attempt by feeding spuriousinformation to the ISS in place of the proprietary information.
 7. Theapparatus of claim 6, further comprising fourth computer executablesprogrammed to generate a motivator for the supplier of the ISS to do atleast one of develop a solution effective to provide protection againstthe invasive activity of the ISS while leaving substantially operationallegitimate operations of the ISS and modifying the ISS to render itineffective.
 8. The apparatus of claim 6, wherein: the ISS comprises acomputer operating system; the CISS is further programmed to createtracking data to monitor attempts by the ISS to conduct invasiveactivity.
 9. The apparatus of claim 6, wherein the spurious informationcomprises data rendering the spurious information traceable.
 10. Themethod of claim 1, wherein the spurious information comprises datarendering the spurious information traceable.
 11. The method of claim10, further comprising finding the data within a database of thesupplier.
 12. A computer system comprising: a computer of user; firstcomputer executables stored within non-transitory memory of thecomputer; the first computer executables forming an invasive softwaresystem (ISS) programmed to invasively obtain and communicate to asupplier thereof proprietary information from the computer of a user;second computer executables stored within non-transitory memory of thecomputer; the second computer executables forming a counter-invasivesoftware system (CISS) programmed to do at least one of detecting,ameliorating, and defeating the invasive operation of the ISS bydetecting an attempt by the ISS to obtain the proprietary information,and thwarting the attempt by feeding spurious information to the ISS inplace of the proprietary information.
 13. The system of claim 12,wherein the user is a licensed professional and the proprietaryinformation is proprietary to a patient, client, or customer of thelicensed professional.
 14. The system of claim 12, wherein the spuriousinformation comprises a data rendering the spurious informationtraceable.